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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2474 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,474 reviews
  • Rated 3 out of 5 stars

    Computer Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it just takes forever to cut on. The computer moves kind of slow all so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang 4 ur buck !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lpve this laptop its so cute and does whats need to be done ! I got it for WFH and it is perfect highly recommend for a great laptop for a grwat price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving this laptop, I have notice that it has Great battery life ⋅ Impressive connectivity ⋅ Touchscreen and you can also Flip it if you want a tablet is great on the go for traveling. It is not slow at all After much time has past, I am still loving this computer. It looks nice, works well, and the speed is fine for what I use it for....web surfing, youtube/netflix watching, homework etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst of HP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and (my fault for thinking it was enough for a couple of games) the emmc storage drive is way too small for windows 11. Put in a few maintenance programs and now there is only 10gb left .Not sure if I can get one game in for my grandson to play with. HP should get slapped for even thinking of releasing a computer that is that bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Am I bluer than this thing?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for emergency when didn’t have the funds. Machine looks nice; especially in blue. Performance is lackluster and runs slow even with super fast connection. Wouldn’t buy again or recommend. Saving up to replace with something better. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not tech savy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it next day.didn't think i would b able 2 use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice in a crunch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a needed purchase as my old laptop had crumbled. I like the lightweight design and color. I also like the feel of the keyboard and that it came with free word subscription. However, the processor is slow at times and I'd rather have another search engine other than ms edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable and dependable, function well with my needs in documentations at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is worth much more than what I paid. I wish I would have bought one for all my kids! It was very much underpriced. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good quality laptop. The only complaint i have about it is the print on the keys is too thin and it is hard to see some of the print in less than perfect lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally cracked my laptop which was an HP Laptop as well. I was nervous about purchasing this one because I was so familiar with the old one. First of all, the rose gold color is a really nice touch and adds a premium look and feel to the device. I also purchased the matching mouse, which completes the look. One of the most important features of the laptop is its battery life, I've found that the power source lasts much longer than my old laptop and the speed of it is awesome. This is definitely a significant improvement and makes the laptop much more convenient to use on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer serves its purpose for what I need it for. It’s not super fancy and unfortunately super slow so if you need fast and fancy this isn’t for you. I think I’ve only used 5 times since I’ve had it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked really well for what we needed it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautiful - the color is very vibrant. My only issue is not having Microsoft and the fact that the power button takes a while to work from time to time. Outaode of that it is very qorth the price and fits the purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for my side business!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as an additional laptop to my VA business. I absolutely love it! Fits perfectly in my work bag! I try not to use the hard drive space, to keep it from lagging, so I use my external hard drive for all files, documents, etc. also went in and uninstalled apps that I knew I wouldn't utilize that would help free up more space. It's great for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grandma loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little smaller than expected bht thats because I'm bad at dimensions. I got it for my grandma for her birthday because she had been needing a laptop and she loves it. says its the perfect size for her to use comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for immediate needs. Descent screen quality and good performance

    I would recommend this to a friend