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Customer Ratings & Reviews

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$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2482 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,482 reviews
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage daughter. She wore out her last laptop and this one is a very stout product. Great screen colors and responsiveness. I couldn't be more happy. Especially for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gives you just enough of everything to complete your day to day schedule. it’s very easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my home laptop can convert to tablet decent battery life

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Not Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer doesn't come with enough memory to install stock updates. it's a $250 brick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, excellent speed with downloads and uploading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out perfectly for online school. I am using this in the meantime for school and as soon as a graduate I will buy a better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i bought this for my Nephew for school. Still working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, reasonably fast, lightweight and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodmorning, This is a great product for the price. It was a Christmas present for a family member. So thank you Best Buy for making the holidays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college! Highly recommend! Lasts forever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a year now nd it works great ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price. I bought this to use for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but could use more memory. super cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school so i bought this one. It was pretty slow. For the price you cannot complain, but I would recommend it for a child or teen!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For kids/teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This overall laptop itself looks good but lacks everything the more expensive models have. I recently broke my laptop I have had since 2017 and decided to get this. once I got it and setup it could not load anything with more than 4 pages open. On top of that the mouse button on the laptop got stuck down within 48 hours of owning. Other than those two issues I still believe it is a good computer for kids/teens for schoolwork, as I had no trouble typing a paper. I ended up returning it to get an Acer Chromebook the brand of laptop I owned in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. It was useful for all the apps I had to down load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for Basic Things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so sleek and smooth. It is great if your doing regular day to day task. Not a lot of storage for downgliding but it gets the job done/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer. It’s fast, light weight, it was cheaper than most laptops and it fits perfect in many types of bags. It has really elevated how to take on college and it’s responsiblities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was used for college courses and it was amazing

    I would recommend this to a friend