Customer Ratings & Reviews

Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games

You guys did a great job thank you so much it works great

I absolutely love this laptop It’s perfect for what I Need on a day to day basis! It has the perfect amount of storage and I just love The color!

Laptop is fairly easy to set up, is perfect screen with that my daughter needs for college, and as the perfect weight as well to carry between classes.

Great divaice for my 11 year old .works great with multipla apps and programs for homeschooling

This computer is horrible. It’s runs very slow. It is not functional at all.

Simple laptop but enough for it’s purpose . Not much storage but you can get an external to help that. Moves quickly between functions and web searches. Absolutely LOVE the rose gold color!

I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

I find it to be a very good and lasting brand and I have no issues with the purchase. I will continue to make my purchases from Best Buy they are quick and efficient.

My laptop is great. Really enjoying! My first HP and it does it all. I do just a few projects each week and this is the perfect laptop for small projects.

Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

Great laptop had for a year now definitely cost friendly but definitely is great for the price you can get work done and etc. runs smooth and have no issues

I purchased this laptop for me to watch movie and do some documentary work on it. The only problem is it glitches alot and all of a sudden it just stops playing my video. So all i have to do is restart it again.

My niece loves her new hp laptop. She does all her school work and watch moves and play games on it all the time.

Works perfectly fine. Perfect for the price. I do mostly school work on it and have had no troubles at all. Fantastic! Not to mention the rose gold is pretty :)

Pretty good laptop and perfectly sufficient for school, watching movies/shows, and work, as well. You may want to ci sider a different ootion for anything that is a little more high-yield like games are big programs.

Do not get this if you are trying to use it for school!! I bought this for my kid to use for kindergarten online but it is super slow, screen is constantly zoomed in and is hard to get it zoomed out. When my son tries to join his live online classes it makes it choppy or we cant hear any audio. It also is super slow.

Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10