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Customer Ratings & Reviews

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$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2474 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,474 reviews
  • Rated 2 out of 5 stars

    Slow Mo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hioes for this HP but it was a no for me. This was the slowest laptop I have ever used. Too slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item most of all great value for the money, it meets all my grandsons needs for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good prices. My niece loves her laptop and so I bought a 2nd one for her sister

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and design. Good features slim and lightweight and most of all affordable price for the brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop for a student. I work from home so I need something a bit larger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it’s so cute an handy I really enjoy having it I am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love , almost a year now and I haven’t had any regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it only for school work. Has microsoft office and responsive to tasks. Basic use and basic tasks work great on this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and navigate through the laptop. Unit does runs slow/ buffers often during internet surfing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend, BUT HP is still good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am a fan of HP products. This particular computer is not a good one. I understand that this computer is for basic use, but it was unable to do that. The computer needed to be rebooted multiple times, zoom via Internet browser does not work, and there is a lag time when using the keys. I ended up returning it and getting a different HP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont like

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love The rose gold color. But i know its more of a low budget laptop but it runs slow. I will be returning to get a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc my wife have been using it for her work and school and it’s affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am personally using this product for long time without any issues. I love it thank you Best Buy teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for personal use. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use and streaming with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase and I’m glad I picked Best Buy I always gets the deals and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for simple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent. Good for simple use. Make sure all the windows software is downloaded or it will run slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is doing just what I need it to do. Dedicated to perform one particular task online and it dies it well, thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. I love the prize as well. My son is so happy using it and loves the blue color, his favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal fir great productl and quick speeds. Great purchase

    I would recommend this to a friend