Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,473 reviews
  • Rated 3 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and the windows is expired after 1 year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jojo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is HP.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It works great and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money would recommend this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s suits my needs. I love the rose gold color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Computer worked fine in the beginning, but slowly after the 3rd or fourth day it began to be slow and have software problems. It’s nice for school or document purposes but wouldn’t recommend for something long term. Battery life also dies down quicker than it charges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14 Lap Top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Easy to set up and get started on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for new users and students. Light weight and sleek.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit slow with processing and accessing pages via msn

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being new to technology, i did not have assistance in my purchase, & with great regrets thats the reason for low rating. Keyboard doesnt light up...... Very disappointed. Didnt know what to look for, but no store reps to assist in my questions & help with purchase. Waste of $211.00.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely love this and it perfect size for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP and how easy it it to use. Not bulky and very light.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Try another :,(

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite slow. After the first week it was almost unusable with how slow and laggy it is

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Outperforms price point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Computer is a little slow. No complaints for the cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Celaron

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop freeze during use with no additional applications loaded.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small computer task. School works and browsing

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Horrible and Slow

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even have enough memory to turn on. When i brough it back even the employee didnt question it. They tried to get it to load a log in screen and it would not. Do not waste your tine on this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok It gets the job done for my college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it, my daughter it love it.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is just perfect for the light use I wanted it for. Basic internet searching, e-mail, and running my Cricut Design Space App. I can even stream movies no problem. There isn't much room on the hard drive so I purchased an inexpensive sd card and use that as my storage.

    I would recommend this to a friend