Customer Ratings & Reviews

I was looking for an entry level pc for my daughter and I let her select a laptop. She selected this one because it's size was similar to her chromebook and she didn't want a touch screen. Unfortunately, this laptop has a celeron processor that does work properly when it heats up. It will freeze up the task bar, disable the functionality of some of the buttons. Worst thing, it may not allow you to sign into your account. We have best buy's total care, we took it to their Geek Squad twice, the issues persisted, and their final word was it's a low-grade computer and processor, so you should expect these kinds of problems.

The computer doesn’t turn on all the time. I have to change the code to get into it at least once a week. The internet is always in not responding mode. I think a new computer would have been a better choice but I needed one just to get me by.

Purchased on a “Deal of the Day” therefore good for the price

Super slow, I’ve used it twice for no more than 10 mins each & it died when I tried to turn it on the third time. Now I know why it has such a s return window. Might as well had bought a $800 computer.

I thought I ordered a touch screen. The open box stated it was in excellent condition, but it had a dent in it and the computer wasn’t sweep. Someone else email kept coming up.. No I was not pleased with the purchase.

Works good. i love the color. Gets what i need done.

BIGGEST WASTE OF MONEY DO NOT BUY THIS CRAPTOP ITS SO SLOW IT BELONGS IN THE 90s AND WONT LET YOU DOWNLOAD ANY BROWSER BESIDES MICROSOFT EDGE - THE TIME DOESNT EVEN AUTO SYNCH. I REPEAT, WASTE OF MONEY

This laptop worked for less than 48 hours. Extremely slow and glitchy. I couldn’t even turn it off. Disappointing but for the price, I shouldn’t be surprised.

I purchased this computer for work. It’s easy to put in my bag and go. It does lag if you have to many windows open. Ex: I was on a zoom meeting and had PowerPoints up and it started to lag. Other then that no problems. I’m purchasing another for my sister for school.

The whole selection opens with the tab. After hitting send.???

Not one of my favorite items. You get what you pay for.

This is Great for my son attending college this year!

I was never able to download the free Webroot software. I had a chat with the Tech Support and nothing was able to get resolved. Therefore, one of the reason I purchased this laptop never was able to be of benefit. Kind of a ripoff.

My son haven’t even got to use his computer since he got it. It’s been in the box since Christmas because this laptop moved sooooo slow and sucks BAD

it's an alright laptop my system keeps having problem keeping the time and date where it goes back 2 to 3 days change it then 2 and half hours later time goes back to when I first got one the computer

Computer is really slow do not recommend brand new and would not load anything

I love these little HP computers. My last one lasted over 4 years and I used it constantly. I know it doesn't have that much memory right away but all you have to do is get an expandable memory card and you're set to go. Don't expect to you know do anything that includes a high processing rate so it's probably not ideal for extreme gamers but for general use it works wonders. You can't beat it for the price.

This computer was so slow I would not recommend to anybody. The store worker even had a problem using it when I was returning it. Worst computer. Would not recommend to anybody.

Ok product, overall I would recommend hp products!

Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).