Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- SKU:
- 6499753
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Good Value for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but can fall short at moments if task is strenuous
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially looked into purchasing this laptop because of the price, but it definitely has some great qualities. It's small and lightweight. It runs smoothly, though it does not have the most storage. I love the color and it gets the job done for while I am working from home.
I would recommend this to a friendLaptop fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it works..loved the color and fast purchase
I would recommend this to a friendGreat For the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the money. Dedicated laser engraving control system.
I would recommend this to a friendShowing support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband decided to go back to college online. I wanted to let him know that I supported him so I purchased this laptop to help him succeed. He was very surprise. He is enjoying the laptop. He uses for Los new business also.
I would recommend this to a friendWorks good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a what I need it for. Was needing a upgrade after almost 15 years with the same laptop. Lol
I would recommend this to a friendLaptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop Great for a first laptop
I would recommend this to a friend- Pros mentioned:Overall performance
Glad I upgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine. Still learning to navigate how to use properly.
I would recommend this to a friend - Pros mentioned:Overall performance
Best computer for under $300
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer under $300 ever! Small computer but does the job.
I would recommend this to a friend HP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop will meet your basic needs and includes Microsoft Office Suite for free, for 1 year.
I would recommend this to a friend- Pros mentioned:Overall performance
Average computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing crazy but can do all the basics. But perfect for college classes
I would recommend this to a friend - Pros mentioned:Portability
none
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfy basic needs. clean looking easy to use. very good price
I would recommend this to a friend Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price Does what other models for many times more money.
I would recommend this to a friend- Cons mentioned:Processor speed
Poor Speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed with this laptop. I understand that some of it was the specs not being strong enough to support doing much. I wanted to use it for just basic word documents and simple websearches. At this point I am thinking about returning it and purchasing something different that will have some speed. This laptop is deathly slow. Super bummer because I thought I was getting a good deal.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs slow and resets on its own during use under a hour
No, I would not recommend this to a friend Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.express my disappointment with the HP - 14 Laptop that I recently purchased. I have to say, I am not entirely satisfied with my purchase. I understand that this laptop is on the more affordable end of the spectrum, and as the old saying goes, "You get what you pay for." However, I expected a bit more from a brand like HP. The laptop's performance has been subpar, with slow processing speeds and frequent crashes. The battery life is also not as long-lasting as I had hoped. I have always been a fan of HP products, but this experience has left me feeling disappointed. I was hoping for a reliable and efficient laptop, but unfortunately, that is not what I received.
No, I would not recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Perfect for searching the web and using Office.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serviceable for basic functions. Not recommended for any large things.
I would recommend this to a friend10 Laptops were purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These laptops were purchased with a grant to support Higher Education for High School students that live in affordable housing
I would recommend this to a friend