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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,091 reviews
  • Rated 1 out of 5 stars

    Unclear return policy + rude support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop that turned out to be faulty, and when I tried to return it, I was told the policy is only 15 days. Most stores allow 30, so I assumed that was standard—especially since I was traveling. The customer service rep was very rude, kept interrupting me, and blamed me for not returning it sooner. No help, no flexibility—just attitude. This is exactly how companies start to lose trust and relevance. I’ll be sharing this experience on other customer feedback sites and social media platforms if it’s not addressed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop for writing out paper work and search the internet some. Does the job. Good size.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic needs but even with high speed internet, this laptop is slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color delivered on time didn’t have it in the store and I had it within two days got emails on how to help me and asked was everything okay sales person was knowledgeable and helpful and got me to buy more stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed it did not have a power cord, but pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price for what we needed it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the laptop for my daughter personal use she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    William

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased it for school and I love it so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for College Freshman

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good laptop to purchase for college freshman. I had to return in though because I got the wrong amount of storage but repurchased one with more and I have to say so it’s been great. It runs really smooth with all of my apps I use for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best school computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love!!! My computer!! Perfeft for school! I recommend to all my other classmates looking for affordable pretty pink computer for class. Other in my class got there selves one as well!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little slow but does the job, beginning computer for leaning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little laptop. It is perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop at an Affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Just what I needed would buy again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work it’s a good computer just don’t need it anymore and I can’t return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. Great speed and sized

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box hp laptop. It waa a great price. Im satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nconradpsi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic computer...it does not have a big hard drive, so software applications are limited, but for the basic person who access the internet, e-mail, MS Office, it is great. You will need a thumb drive to store data or use the Cloud, but it is all I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like this laptop nice size just right for me

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, but the screen went out on me the first day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap laptop, I recommend it for the price only.

    I would recommend this to a friend