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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 6,091 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this Laptop has a fast speed not heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer, good battery life, it goes fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little slow and after resting it it would be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good purchase equally good in store experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for streaming and email

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for youtube or email! However I would not expect performance or even use Office unless i had to. social media runs okay on it. Works about as a Chromebook. I have it set up in my kitchen to play Youtube or netflix while I cook and it serves its purpose well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bang for your buck! Works fast and reliably on wifi and meets our needs for what we bought them for. Definitely recommended when in a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for studying and organizing notes to day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best beginner laptop so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeded my needs. My old laptop was still running windows me. The speed in which i can process my word documents is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I came through for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this item because the one I had would die every time I cut it on. At least I could transfer my information with ease and keep rolling. Thank u to BestBuy/ HP you worked it out for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it’s ok. If you are just going to surf the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great Job!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the lap top and took old one in to Geek along with the old one to move all from old one to new one and you did a great job. was less stress for me since , i'm not comp savey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate labtop, Fast and easy to use. Never let me down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver! Came in handy right when i needed it! Hp is my favorite laptop brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recomment this 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchase at best buy because they provide you with the best electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop bought i for me for the small jobs love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying laptop from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets the needs for me as a college student it doesn’t lag. The storage capacity is great for numerous assignments. It’s slim and lightweight and holds a good charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. It has all the newest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very efficient. Great value. Definitely would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    NO thank you

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOpe! Would not recommend. Hard to press keys and runs slowly.

    No, I would not recommend this to a friend