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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 6,091 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop,just wish it had an ethernet port.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible. It’s runs very slow. It is not functional at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great for what i need great price great laptop lite weight easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My traveling buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something quick for my travel assignments and didn't want to spend a lot. I have an HP desktop at home & thought I'd stick with a known brand. I love this thing as i do my work & watch Hulu, Disney plus etc., one mean little CPU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop had it for a year already and I use it for projects and meetings for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14” LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop so excited I love it first it was fast it’s kinda slow now but it’s ok a page has to load pink is my favorite color so far so good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality of the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    La flaka

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a pleasure buying from best buy i can get it on the store or shipped without a problem i alway tel my family about bust buy Eather is a gift or for my self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely adores this product!! The battery life so far is great! She uses it as a daily computer for her social media use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Laptop Computer. This is the perfect laptop computer for all my needs. It has plenty of memory . I love the size and you just can't beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Suits all my school and personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works like a champ it’s fast and love capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Pink

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this was a gift, it operated perfectly and with ease. Just wished I'd added more memory to this one! Color was a game changer!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out for open box products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Computer didn't work right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was brand new but when logged into it was being slow. had thought it was a problem with the internet but after a couple days realized it was the computer. the whole computer kept freezing after trying to open any app on it. And took up to 10min to open and even then nothing loaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for myself or kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just like any other computer don't need to buy 500 when this is great for me or my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything we need it to do not a 1,000 laptop works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does just what it was purchased for. No complaints. Runs fast and keeps my work flowing as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop my daughter finds it very useful for college homeworks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Got it for school and work and the battery last for a long time went 5 days without charging and still had a good percent left.

    I would recommend this to a friend