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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 6,089 reviews
  • Rated 5 out of 5 stars

    Jerry T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for using the internet and for a software program I use. Anything beyond would probably slow down other programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect work partner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. my job requires lots of recording on the job while walking around. it does the job. i can write notes take pictures and send and receive instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for my business! It does everything i need it to and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Got it for my mom to mainly manage online accounts and works great for her. I also like is very light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for me to watch movie and do some documentary work on it. The only problem is it glitches alot and all of a sudden it just stops playing my video. So all i have to do is restart it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for my less than computer savvy mother. Perfect price point for a senior who needs access to a computer but wont feel overwhelmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all our student's needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our student's needs for school year 2023-2024. Trust Best Buy to have the economical and reliable items you need, Good speed and clear screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR STUDENTS! I needed a new laptop mainly for school work. This works amazingly. It’s not slow at all. And comes with a free Microsoft 360. I love the color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop it's the best purchase I've made in a long time. The quality is amazing and the color is perfect (rose gold).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop l use it for school it works really good I recommend it for anyone who need it for business and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter as a beginners device. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for classroom smart board

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Purchased this for a classroom to use with a smartboard. Ended up upgrading the ram to 8gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changer !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a game changer it’s works fast I get all my school work done so quick . BUY THIS before it gets sold out . Promise you you’ll love it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GET IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this if you are trying to use it for school!! I bought this for my kid to use for kindergarten online but it is super slow, screen is constantly zoomed in and is hard to get it zoomed out. When my son tries to join his live online classes it makes it choppy or we cant hear any audio. It also is super slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    HP white 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, very lightweight but looks and performs very well. Good price too, so nice investment for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, but after having it for a few months, it completely stopped charging and won’t turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP laptops !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 different HP laptops in my house. They all are good but this one comes with the newest windows update and Microsoft 365 for a whole year. I love all the features.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    4/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not capable of running very much system is boggy and usually take forever to laod anything graphics processor etc sup par

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop and perfectly sufficient for school, watching movies/shows, and work, as well. You may want to ci sider a different ootion for anything that is a little more high-yield like games are big programs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a gift for student relative. She called to say it was the best gift she ever received. She is now the envy of all her friends. She lives in Mexico.

    I would recommend this to a friend