Customer Ratings & Reviews

This was a good purchase. No issues thus far, excellent condition. Customer service was great in store for pick up was seamless. I will continue to do business with best buy. 5 star experience

All i needed was something for school working great for that

This laptop was given to me as a gift I’m a new user I’m a apple person and I must say that this hp is GREAT the best fast and so easy to use windows 11 is fabulous if your thinking of getting one I say Yes all day I’m so happy with my ho

Good price for the HP value. Scheduled delivery was on time.

Perfect for my needs!! Great help with purchase and easy to idr

Decent starter laptop and ideal Size for most high school students. Recommended.

Very good product. It came on time for Christmas. I was happy.

Its basic but the price was good for what i need it for

I just love my new laptop. its so efficient for my new classes that I'm taking for criminal justice. I had such a pleasant experience at best buy in Downey that next time I'm looking for something electronic I'll go there. the service was impeccable. thumbs up from me.

Very nice laptop came very quick by the way. Very clean

This laptop is great for zoom and light work, I needed to check how it work windows 11 yet.

Perfect for checking emails, it's pretty good if you are not gaming or trying to store alot of stuff.

for basic work and a good notebook battery holds steady and keyboards respond well

It took a few hours for it to connect to my Wi-Fi and work well, I even took it back to the store for them to tell me tough crap. smh all I could do is return it or pay geek squad to look at it. Thankfully this nice Hispanic guy helped me with geek squad I say Hispanic guy because if I knew his name, I would say it because I thank him for helping me. I took it back home and it finally worked. So far so good now.

Purchased for my 3rd year college student (daughter) and she loves it. No complaints

For the price, this is exactly what I needed for homeschooling. Personal mini laptop for each child. Still works great.

It the best laptop I have ever paid for I 100% would buy again if had to buy a new one

I wish it had a better screen and a faster chip but for 199$ can’t complain

The computer is good for the price. It slow to open windows pages.

I love the price for quality item. My niece graduated high school and didn’t own a computer since the school lend one. This was perfect start for any student or for personal needs. Again can’t beat the price.