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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 6,098 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to use. Everything you need for a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for simple tasks that are needed, sleek style is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far one of the best purchases I've made at Best buy. It really works better than I expected. I will definitely recommend this for students and for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this laptop is perfect and it is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, lightweight and super easy to use. I’ve had a few HP’s over the years but this one is the best so far. Lots of easy-to-use updates, several included perks like Word and Office. Can’t beat the price either

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible for the kiney

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the money, slower then Id like but it will work for my daughter for the time being. She doesn't care she was just thrilled to have her own and its "pink" :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well my daughter loves it. Serving intended purpose and more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that its small and compact but the screen is to sensitive for kids

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a graduation/going to college gift. It is exactly what was needed and fits perfectly in her school bag.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Storage issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself was pretty good, however, I needed more storage than it allowed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performances but worth for price. Better if doesn't have S mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good job best buy I use it and runs good

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage capacity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very slow, and has low space. Google or any other search engines randomly shut down. I am very disappointed. Please save yourself and don’t buy this, I am a low income student who was in need of a laptop. But if you have enough money, save yourself and buy something more pricey for a better quality laptop. I wish I didn’t have to use this, but for now I have to use a slow, lagging, and unreliable laptop until I can afford a Mac or high quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little slow but works for me as students do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    VERY good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. It was very easy to set up and operate. For what I paid for this product it's well worth the purchase. I would definitely purchase it again. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I recommend it well purchased again love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop computer buy. !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Good Laptop That Meets My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14" laptop is compact and light weight and very portable with its good battery life. The 14" screen is large enough to do detailed spreadsheets and watch streaming videos. I'm still trying to get comfortable with using Windows 11, but so far this has been a very good laptop that meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and Easyy Set up, Been using everyday With no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband got this for me as a belated Mother’s Day and Birthday gift last year. A few weeks later he went to be with a Sister who was Critical and never came back. He passed away at another Sister’s house while visiting. He wanted to make sure i had my laptop. He didn’t know anything about technology but he knew i liked HP. Works great

    I would recommend this to a friend