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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,089 reviews
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Middle of the road

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay laptop for the price. Had some issues with Windows and certain forms being cut off at the bottom so you couldn't click on things. Nice build but sort of flimsy. Excellent starter laptop for college or high School

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is my choice for ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent entry level laptop computer that is easy to use and the price at Best Buy is the best I could find!! HP is my choice for quality and performance for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life last a while. Compatible with all of my school websites

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wish I had the 400$ to buy my kids a tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time in school and this computer is compatible and mostly all colleges online should approve this device it’s an easy to use computer at a great price for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best budget computer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic windows computer to do some tasks that would not work on my MacBook. This is a very solid computer for the price and it has exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's really functional. It's a fine product! All I plan to do is write my dissertation. I don't need any bell and whistles.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good piece of Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and if you're looking for basic features to help with school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for School

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this for myself, but gave it to my son for school and he has been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Lenovo product and i must say im very impressed. This thing runs COD, fortnite, Forza, flight simulator with any hiccups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for light use. Perfect for school or office work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school work, it runs great holds good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints, this laptop works great for the price, convenient and easy to use, you are not hoping to get jet speed but does what I need it to do

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good little laptops if you don't need to use it all the time. Great for kids doing homework or for anyone who needs to do paperwork, or search the web.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for myself because I needed a laptop for my personal work. I love it! It's small and powerful and easy to carry around. It fits on my desk along with my work laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, for the price it was money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent quality. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP-14"Laptop-Intel Celeron-4G Memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Has a long battery life. Speed is excellent. Display is excellent. Highly recommend HP-14"Laptop-Intel Celeron-4GMemory.

    I would recommend this to a friend