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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,099 reviews
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginner my kids love it it’s great for their schoolwork

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice low price computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressive for the price. This is not a workhorse but if you are just surfing the web and doing simple word processing it more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school work, it runs great holds good charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect from the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent quality. Easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little space and slow I don't recommend it, this one only works for students but not for work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO, PJT Enterprises Music and Entertainment Inc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Entry Level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do the job for the most minimal tasks, home computer. Not for work at all, the processor is too slow. This is a good lap top for what you pay for and for the minimal essential, pay bills, inbox check in etcc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop works well for everything thats needed

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    per other reviews I was a little skeptical but great computer for online classes and also let my daughter watch netflix on it .. easy too carry around and use 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bought for school and have had no issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use Lots of features I love it I recommend this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    nothing but problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible laptop. within first month i had to have it sent out to have the screen repaired because it went black and would flash white randomly. I have had nothing but problems with this laptop. when I asked to get a refund so i could purchase a new laptop, they told me I was a week over the return policy, and when the manager was asked if they could override it and return my money, they said no that they couldn't do anything about it. I have had problem after problem with this laptop I can't open apps I installed even after uninstalling and reinstalling, it freezes, glitches, and crashes unexpectedly. wish I could go back and not ever buy this laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for light use. Perfect for school or office work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this device..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop for my daughter. She uses it for school and it hasn’t gave us any problems. We love hp items, they don’t disappoint..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, if you have many pages open tends to be slow. Other than it , it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely device , works great . No issues with it . W

    I would recommend this to a friend