Customer Ratings & Reviews

terrible laptop. within first month i had to have it sent out to have the screen repaired because it went black and would flash white randomly. I have had nothing but problems with this laptop. when I asked to get a refund so i could purchase a new laptop, they told me I was a week over the return policy, and when the manager was asked if they could override it and return my money, they said no that they couldn't do anything about it. I have had problem after problem with this laptop I can't open apps I installed even after uninstalling and reinstalling, it freezes, glitches, and crashes unexpectedly. wish I could go back and not ever buy this laptop.

I got the for my niece's birthday. She absolutely loves it and says it was so easy to set up and use. The price was very reasonable.

Lovely device , works great . No issues with it . W

Perfect for an on the go lifestyles. Easy to use and durable

Listen, I'll be honest, I'm not the most tech savvy when it comes to the specs of electronic gadgets.. But for the price point, this is perfect and all I needed for the basics & for on the go.. (checking emails, studying, catching up on shows). Keep in mind the size is probably best for smaller people (probably not suitable for big hands) Only saying that because at times I feel it's almost to small for me, and I'm very average sized...but still it works for me so it's perfect. I love the rose gold color too, very much suites my personality :) I am overall very pleased with my purchase.

I brought this computer over two years ago and I still love it til this day. It works just like I brought it two years ago. I use it everyday!

I think I’m going to like. It does what need to do. It works great!

Best Laptop I ever had Wouldn’t trade for nothing else even like because of great deals and better prices at bestbuy

This is an excellent laptop for the price. It doesn't have a lot of memory, but for what we are using it for it works great. I actually bought two because we liked them so much.

Got for my daughter to play Robolox. Good for the price and does what she needs .

My screen already started flashing, like not turning on. We rebooted it a d let it sit, it came on today, but really only after a month and a half?

Not bad for the price, wife loves its simple tp understand it

Great computer and even better price …. I couldn’t be more happy…..

I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

It’s okay, it works but it’s really slow.. anytime you open a page it’s says it’s not working to either wait or exit. This is for school and I can’t always wait for a page to work.

Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

Easy to use and the price was great! I have no issues accessing different applications and would buy again. Good for my needs.

This HP laptop comes with Microsoft Office 365 so I was able to cancel my $99.99 annual Microsoft subscription! This laptop is white. I think it looks nice on my desk at home. My only complaint is that launching the browser seems to take too long.

Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

I needed a laptop for my school and searched for days. Then I started searching at Best Buy. I found the perfect one. It works well as it is a refurbished one.