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Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.5 out of 5 stars with 657 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Bluetooth 5.0 USB Adapter for its ease of use, broad Bluetooth compatibility, and overall performance. Users appreciate its compatibility with devices like PS5 controllers, good range, and small size. While the adapter is generally well-received, some users have reported connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 657 reviews
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for connecting my Xbox elite controller I was not getting a good Bluetooth connection before. With this it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I bought this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my Bluetooth devices, and i purchased this after speaking with their computer tech. I am so glad I took the chance…now there aren’t any connection issues on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I can move all around the house and have my beats on to answer calls connected to this very little device!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plug and Play - Reliable Connection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an event to connect to a very old laptop. Held connection perfectly without a single hitch. Quality is great and stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ssd for my PS5! So much more room than the PS5 originally had!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tabitha,

      Thank you for your review of the Insignia™ Bluetooth 5.0 USB Adapter for Laptops and Desktops. It sounds like you might be referring to an SSD for your PS5, but we're glad to hear you're enjoying the extra storage space! If you have any feedback or questions about the Bluetooth adapter or any other Insignia products, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely works had it for a year but a little expensive

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the product has been working well for you over the past year. We understand that pricing is an important factor, and we appreciate your input on this matter. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value, works flawlessly

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Was happy to save some money instead of getting an expensive one from Logitech or Asus. Zero complaints, saved money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth adapter worked great, Plug and play, my pc automatically recognized it, no software downloading needed, I get great speeds, very low latency lag even when using it to stream through OBS between two gaming pcs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quaility product! definety worth the price!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AustinM,

      Thank you for your fantastic feedback on the Insignia™ - Bluetooth 5.0 USB Adapter for Laptops and Desktops! We're thrilled to hear that you find it to be a great quality product and worth the price.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Some good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great i use my airpods on my pc and other headphones plus controllers and keyboards it’ll be in my room and i’m in the kitchen or even outside sometimes and the connection is solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Bluetooth adapter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bluetooth 5.0 adapter. Plug it into a USB 2.0 or USB 3.0 type-A port and connect things up. Runs a Steel Series Stratus XL controller and a Bose SoundWear neck speaker without issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all, would recommend. Connect speed is pretty fast.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you’re satisfied with the Insignia™ Bluetooth 5.0 USB Adapter and that you find the connection speed to be fast. Your recommendation means a lot to us. If you have any other experiences or tips to share, we’d love to hear them! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Bluetooth USB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well no issues could connect as many devices as I wanted, but so small i need to buy another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    At least it was cheap...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a no-star rating I would. Perhaps in some alternate universe it works as intended, but it did not work on my brand new computer. The problem started with it not downloading the installer like it was supposed to when plugged in. Apparently it's a common problem with this device, and would have been a non-issue if there had been anything like product support available, or a website where the installer could be manually downloaded. After a considerable amount of searching online I managed to find a telephone number for what passes for customer support and after an interminable amount of trying to explain the issue to a non-English speaker, received a link to a website which allegedly had the installer available for manual download. The website turned out to be useless, as there was an installer, but it was for a different product. I never did manage to get it to work. At least it was cheap, and I was only out the price and about four hours of my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, has a low latency so great to use for wireless connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug and play this time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4* because last time i bought this i had issues with drivers not being up to date and had to search through convoluted videos. The drivers came ready to plug and play this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should easy setup plug n play. Turns older devices without Bluetooth Compatible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you need it get it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't put it on computer yet. It must be a good product because it Best Buy brand. I was out of town but took a travel laptop with me, not the one I bought this for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth adapter in my pc died and I decided to purchase this adapter. It was flawless plug and play. I didn't even have to pair the devices again. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job id say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the cyberpower pc i bought there would have had a working bluetooth, but i was recommended getting this.

    I would recommend this to a friend