Customer Ratings & Reviews
- Model:
- RF-HG25N19
- SKU:
- 6501222
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the exceptional picture quality delivered by the 12' 8K Ultra High Speed HDMI 2.1 Certified Cable, along with its excellent HDMI performance and speed. Some customers find the price to be a concern, while others have noted the cable's limited flexibility. However, the majority of users seem highly satisfied with the overall performance of this cable.
This summary was generated by AI based on customer reviews.
Worst Customer Service Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with my recent experience with Best Buy. I purchased items from their website, but when I tried to return them online, I kept encountering an error. I called customer service, but they were unhelpful and instructed me to return the items in-store. Living an hour away from the nearest Best Buy store, I had to make a special trip. When I arrived, it had been 15 days since my purchase, and they refused to issue a refund, offering only store credit instead. I explained to the store representative that I don't shop at Best Buy and detailed my online difficulties, but to no avail. I was unable to return the unopened item, which I didn't need, and ended up losing over $200. I am appalled that Best Buy couldn't make an exception given the circumstances. This experience has left me feeling wronged and I will no longer consider Best Buy for any future purchases.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for taking the time to share your experience with us. We are truly sorry to hear about the difficulties you faced while trying to return your items purchased online. We understand how frustrating it can be to encounter technical issues when attempting to complete a return, especially when it requires a special trip to the store, particularly given the distance involved.
We regret that our customer service team was unable to provide the assistance you needed, and we apologize for any confusion around the return process. Your feedback regarding the in-store return policy is important to us, and we understand how disappointing it must have been to be offered only store credit when you were hoping for a refund.
We value your input and want to assure you that we are committed to improving our services. We hope to regain your trust in the future and encourage you to reach out to us directly if you have any further concerns or if there is anything we can do to assist you at this time. Thank you for highlighting these issues, as they help us enhance our customer experience. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-25-8k-ultra-high-speed-hdmi-2-1-certified-cable-black/6501222.p?skuId=6501222
- Pros mentioned:Cable length
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Longer version of HDMI. Good length from my TV to receiver. Very flexible and easy to use.
I would recommend this to a friend Cable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I just wish they had a 6’ option available.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback, Artie! We're glad to hear that the Rocketfish™ 8' 8K Ultra High Speed HDMI® 2.1 Certified Cable works well for you. Your suggestion for a 6' option is valuable, and we appreciate you sharing it with us. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Rocketfish™ Support.
Hdmi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much needed for the best viewing experience! Love it.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Jj20,
Thank you for your feedback! We're thrilled to hear that the Rocketfish™ 15' 8K Ultra High Speed HDMI® 2.1 Certified Cable has enhanced your viewing experience. We're glad you love it! Ed | Rocketfish Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality cables for the price. Solved my glitchy earc audio problem with the sony tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the games look great off the PlayStation 5 and the movies!!
I would recommend this to a friend - Pros mentioned:Cable length
Cool
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this it works great. Would recommend. It’s a long cord also.
I would recommend this to a friend - Pros mentioned:Picture quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy if your playing on a next gen console make a huge difference
I would recommend this to a friend - Pros mentioned:Picture quality
Hdmi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality hdmi cable. Very pliable with good termination points.
I would recommend this to a friend - Pros mentioned:Hdmi
Awesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best HDMI they make. Especially being that the cost is far leas then most
I would recommend this to a friend - Pros mentioned:Picture quality
HDMI Cables
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12' HDMI cables for 85" Samsung perfect fit great picture easy installation
I would recommend this to a friend - Pros mentioned:Picture quality
Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable made a big difference in resolution and made my tv look great.
I would recommend this to a friend - Pros mentioned:Picture quality
Wired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be enhancing the picture quality as intended. Easy to handle.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because I needed a new one it’s good quality and works great so far.
I would recommend this to a friend - Pros mentioned:Picture quality
Hdmi
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi cable, video and sound is a lot better with this cable
I would recommend this to a friend - Pros mentioned:Picture quality
It just works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great HDMI. Good quality and it does the job for my PS5.
I would recommend this to a friend - Pros mentioned:Picture quality
High quality cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High speed connection and great picture quality. One of the best hdmi cables out there.
I would recommend this to a friend - Pros mentioned:Picture quality
Very high quality cables
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high-quality cables. Love them. I would get these again.
I would recommend this to a friend - Pros mentioned:Picture quality
Got to have it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only the best for my sound system! Happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality, work great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, work great! Plugged them in and they work.
I would recommend this to a friend