Customer Ratings & Reviews
- Model:
- 55UQ7570PUJ
- SKU:
- 6501939
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 55” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and vibrant colors. However, some users have noted that the remote control could be improved, and the operating system's responsiveness is a point of concern for a few. The TV's setup and lightweight design are additional positive aspects frequently mentioned.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sloooooooooow, and constantly needs an update. Wouldnt purchase again or recommend.
No, I would not recommend this to a friend LG UHD 55
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and ability to access services is good but the remote is disappointing. The ability to see the buttons during the night time is terrible.
No, I would not recommend this to a friendUnreliable smart TV OS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deeply disappointing. I had an LG several years ago that I loved: Very reliable OS, never any issues. LG's WebOS smart TV software has apparently degraded in that time. Despite very fast internet speeds in my home, apps spend minutes loading (and sometimes don't load at all) shows and movies buffer constantly, and apps and live TV randomly relaunch from the homescreen. HBO Max and Hulu are nearly unusable. Netflix and YouTube are pretty sturdy, though they both still have issues. Going to trade the TV in for a different brand. It's a shame!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Very unhappy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this since Sept. 2022. We were away for 6 months, so a total use of 5 months. Since our return in late April, we have had nothing but problems with this TV. It keeps losing the internet connection while all other devices, and our internet are working fine. We completely reset to original settings, worked great for 2 days. It just went out again! BB said there is nothing they can do. I realize these flat screens are not meant to be repaired, but my other LG has had no problems at all for over 4 years now. I may be the exception, but make sure you but BB warranty with this, or expect nothing from them.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for the issues you've experienced with your LG 55” Class UQ75 Series LED 4K UHD Smart webOS TV. It's unfortunate to hear that you've been facing connectivity problems since your return in late April. We understand how important it is to have a reliable TV experience. For assistance, please reach out to our customer support team at LG for further assistance. You can contact us on Facebook or Twitter at @LGUSSupport. We want to make sure your TV works as expected, and we'll do our best to help you find a solution. ^Sam
Picture in picture not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV for the picture in picture feature, was told the TV had it, got it home and no picture in picture
No, I would not recommend this to a friendLG UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv I think the lighting around the edge is enhanced but overall Best Buy provided excellent customer support and assisted in meeting my goal
I would recommend this to a friendnot the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the worse tv not the best. recommend a better picture
No, I would not recommend this to a friendSimple and effective unit that does the job.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. OS could be improved and it lags sometimes. Controller should be redesigned and less crowded. Good unit overall.
I would recommend this to a friendLG 55"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoyed this TV for a little over a year. Then the sound, picture and quality presented problems.
No, I would not recommend this to a friendRETURNING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST OKAY. TOO MANY ISSUES, AND IT IS HARD TO ADD APPS.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Channel changes randomly, I had too reset it, I found a video on YouTube, everyone else is good tho
I would recommend this to a friend- Pros mentioned:Picture quality
Lagging screen mirroring
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality good sound but is lagging when I do screen mirroring. Is doesn’t matter iPhone or iPad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide us with feedback in regards to your 55" TV. We will surely pass on your feedback to the rest of our team. ~Anthony
- Cons mentioned:Operating system
I will avoid LG from now on.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Hate this TV. The operating system is by far the worst I have ever experienced. Slow, buggy, crashes all the time, and the User Interface is awful and not intuitive. Save yourself the headache and frustration of this overpriced garbage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG UQ75 LED 4K TV. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
- Cons mentioned:Remote control
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An abject piece of junk. Locks up, constantly buffers (my internet speed is fine), does not come with the Magic Remote required to access many of the television's features. All in all the worst electronic purchase I've ever made. When money allows, it's going straight into the dumpster.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We’re sorry that the product did not meet your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
Not a long term buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, got pixelated quickly after purchase. The year prior’s version was superior in tv quality but the interface for this one is better.
No, I would not recommend this to a friendLG or Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find that I like Samsung better. Don't care for the channel selection set up. Other wise its a good tv
No, I would not recommend this to a friendSmart but slow TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface of the tv is very slow and I am not sure if it is intentional or something wrong with it.
No, I would not recommend this to a friendOkay product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG TV is average. The picture was okay. It was just too difficult to work with. I traded it in for a TCL TV
No, I would not recommend this to a friendWi-Fi keeps getting disconnected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 5 months and it randomly drops the WiFi connection. It used to be infrequently but today it was impossible to fix. I had to watch YouTube tv on my laptop right in front of my tv because the tv kept dropping my signal. And when I search for networks it doesn’t even show options. My other devices pick up tons of networks but not this TV. It can’t find ANY network. My laptop and phone don’t have any connection issues so it’s not the WiFi. It’s the tv.I’ve tried unplugging the router, the tv, and even did the dreaded factory reset. No change. What a waste. Would never buy lg again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for leaving us a feedback. We apologize for the inconvenience caused by the Wi-Fi connectivity issues you're experiencing with your LG 55” Class UQ75 Series LED 4K UHD Smart webOS TV, model 55UQ7570PUJ.
To address this problem, we recommend the following troubleshooting steps:
1. Check if there are any physical obstructions near the TV that may be interfering with the Wi-Fi signal. Move any objects away from the TV and ensure it has a clear line of sight to the router.
2. Verify that the TV's software is up to date. Visit the LG support website, search for your TV model, and download any available firmware updates.
3. Reset your home network by turning off the router and modem for a few minutes, then turning them back on. This can help refresh the network connection.
4. Try disabling any firewall or VPN settings on your router as they may be blocking the TV's connection.
5. Contact your internet service provider to ensure your network is functioning properly.
For additional troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711.
If you need any further assistance with your product, please feel free to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help. ^Juvy
- Pros mentioned:Picture quality
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is grest but the software is so buggy. My 10 year old tv is much smoother.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG......This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha