Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 6503815
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.
This summary was generated by AI based on customer reviews.
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing some features but good for price if you can find black ink cartridges. Brothers even have a backlog order .
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink and missing features for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC401BK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to go open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401BKS
Thank you for being a Brother customer. We appreciate your business.
DO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black ink cartridges have not been available for months. The machine will not print without black ink. It is entirely useless once you run out of the ink that comes with the machine. Brother is unable to provide a work around or an estimate of when the issue will be resolved. They also refuses to take responsibility and refund machines that cannot serve their primary function. Even though the machine is effectively broken and the "part" unavailable for the foreseeable future.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you are experiencing issues finding LC401 cartridges for your Brother machine. We are working hard to get this item back in stock as soon as possible. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Brother MFC-J1010DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything works great! Replacing a 10 year old Brother MFC.....things sure have become much faster.
I would recommend this to a friend Poorly Thought Out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly thought out set up and navigation, tiny buttons, small, hard to read LCD screen. It couldn't print out a Lee Jeans return label from a website and the addtional download it required to do that didn't work. I ended up printing out a screenshot which was incredibly slow. It sounds like it's broken when it starts to print and the print quality itself is just ok. It's also heavier than most ink jet printers I've had. I'd especially avoid this printer if you have poor eyesight and simply want it to print and copy. Although inexpensive at $99, I wouldn't want it if it were free.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied and are having some issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother support team is available to assist you directly at www.brother-usa.com/brother-support
Loser printer/scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been a nightmare. The color is very poor when we print. It is very light. We had a very difficult time setting up the Scanner. I was on hold with customer service for hour an hour and a half and then the line was disconnected so I never got to talk with them. I sent an email to which they responded but they neglected to tell me that I could not reply to the email. I had to create an account with Brother and login to reply. When I logged in, then it showed that the incident had been resolved when it was not resolved, so I had to start the whole process over. ARGH!!!
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you're experiencing printing and scanning issues with your Brother MFCJ1010DW machine. We'd like to help. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via phone, email or live chat: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Excellent option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value. Very fast printing with good quality. No issues with the wireless connection.
I would recommend this to a friend Copy Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt the copier was to complicated for me to use.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Not user friendly product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product in comparison to HP printers and definitely not user friendly
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Don't buy this!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this junk! All it does is try to sell you ink. Very wonky interface, doesn't turn off when asked, message is always "busy, try again later". Steer clear of this one
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW
Very good unit but no ink!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this unit, but had to return it because it was very hard to buy ink for it.
No, I would not recommend this to a friendBrother Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Brother all in one printer. It's a good printer and a good value.
I would recommend this to a friendBrother MFC-J1010DW Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time programming the wifi.After 2 days the printer said the wifi was not connected and had to be reinstalled.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW
Printer wont print!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent been able to print. 2 different hours long calls with Geek Squad and we still cant print! Please send help or we will have to return printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having unable to print from computer issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508170002/workspaceContext/workspace/processedPrint/Answer/185118
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Brothers printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its speed is very slow. It takes between 5 to 7 minutes to print a color photo.
No, I would not recommend this to a friendGift (that I get to use as well)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift , bought primarily because of the glowing reviews, discount for Black Friday, and I’ve had a brothers printer for years. I found the entire experience of purchasing, picking up , setting up, and using this printer to be really easy and enjoyable. Would definitely purchase again. (I’ve used the printer and scanner a few times and believe it to be of good quality)
I would recommend this to a friendNon-functioal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was not compatible with my operating system.
No, I would not recommend this to a friendprinter not working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer just stopped printing. There is new ink. The printer only partially prints what is needed. I am very unhappy with this printer.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great little all in one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast little all in one. Easy set up, easy to load ink cartridges.
I would recommend this to a friend - Pros mentioned:Overall performance
Home Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great in my home office. It's exactly what I needed.
I would recommend this to a friend - Pros mentioned:Size
Must have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase worth the price highly recommend fits nice on small space
I would recommend this to a friend