Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 6503815
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.
This summary was generated by AI based on customer reviews.
Nice basic printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer, does what I need it to do. Ink is cheaper than most...generic inks not available yet. I have always had good luck with Brother printers
I would recommend this to a friend????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works OK -- a little labor intensive when printing photos. would be nice to have at least a basic set or PRINTED instructions!!!
No, I would not recommend this to a friendCrapola
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have just stuck my money in the garbage disposal and turned it on. Prints when it wants to but mostly it doesn't print.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing issues printing with your Brother MFCJ1010DW machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Ink unavailable everywhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black ink for this machine is impossible to find at any stores. Big mistake buying this one. I will be purchasing a new printer that uses toner. This was a waste of money.
No, I would not recommend this to a friendGarbage, just like HP
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother has been unable to keep ink in stock for the last several months, and the printer immediately recognizes and refuses to use third party products. Avoid like the plague.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you are experiencing issues finding LC401 cartridges for your Brother machine. We are working hard to get this item back in stock as soon as possible. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paper gets jammed too many times and it’s brand new
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having jamming issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/174838
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/176200
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/176201
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/176286
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Good printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works as it should when I need it to. I have no complaints about the operations of this printer.
I would recommend this to a friendBeware! No black ink available for this printer!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! No black ink is available for months. Brother’s customer service said sorry, check back in several weeks. Amazon sells black ink in a set with color ink, which is a waste of course if you print primarily documents.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the Black ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401BKS
Thank you for being a Brother customer. We appreciate your business.
.Mf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive set up several printers before I still havent been able to set this one up. The display keypad is difficult to use.
No, I would not recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear that you are having issues setting up the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
DO NOT PURCHASE - BLACK INK NOT AVAILABLE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase!!! Black ink has not been available for weeks ANYWHERE and the printer will not work without black ink. I have only had the printer for 7 months and feel desperate enough to buy a new printer (not Brother), because no one seems to know when black ink will be in stock.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Unfortunately, the black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401BKS
Thank you for being a Brother customer. We appreciate your business.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little device. Haven't used it as much as I planned just yet.
I would recommend this to a friendCan't find black ink
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite this being a very good printer, I can only give it one star, because absolutely no place or website, including the Brother website, has the black ink cartridges (specifically LC401BK, LC401XLBK, in stock. Don't sell a printer that you can't supply ink for!
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the Ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Unfortunately, the Inks for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Thank you for being a Brother customer. We appreciate your business.
Useless without availability of blank ink
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like I others have pointed out, black ink for this printer has been unavailable for months. I never write reviews, but needed to warn people away from this product. I only purchased it 7 months ago.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Unfortunately, the black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401BKS
Thank you for being a Brother customer. We appreciate your business.
- Pros mentioned:Ease of use, Print quality, Size
Nice printer! Love the Brother printers
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brother printers and this brother printer meets my expectations of the products they put out. It was a cinch to set-up and connected easily to my wifi. The only issue that I will say I had was inserting the ink. It took several tries before it recognized the ink, but that still did not take long for me to set-up even with that little hiccup. The printing quality is great and my documents come out clear and the ink quality is excellent. One really great thing I like about this printer is how quietly it prints. I did not hear a sound while it was printing. I love that! It printed my documents quickly and easily with no delays. I have had printers in the past that would slow down or delay when printing documents, but this printer was not one of those. I like that it is an all-in-one printer so I can do several things with it. The little dashboard screen area is self explanatory and easy to navigate. I love that all the keys are available as keys and not in the screen as a touch screen. I think that is more of a preference, and I appreciate that. The printer works really great and I can see this being a printer that will last. Its not huge so it can fit right on your desk. and won't take up a lot of space. The paper tray was easy to pull out and stick right back in. You also have the option to feed documents at the top, which is always a plus. Scanning was easy and connected easily to my computer. I would def recommend.
I would recommend this to a friend Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink takes a while to install, but overall good printer.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality, Size
Great little printer for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, this Brother MFC-J1010DW id small Abd doesn’t take up a lot of room yet it has all the features of printers that cost a lot more. It is a great multifunction device for the price. It prints, scans to PC, scans to fax, copies and has built-in WiFi and automatic duplex printing. It has AirPrint for mobile printing as well which allows me to print photos and documents from my phone. The photo printing is good quality for this price. It doesn’t print as bright colors as my other printer that cost much more but it’s better than many printers. The built-in WiFi allows printing from phone, desktop, laptop and other devices but also allows me to access web services. I have only used the web services to check the firmware which updated to a new version. The duplex printing works great from my phone and from my PC. I have been impressed with the buttons on the front which are easier to use than many printers that require you to use the touchscreen to select fax, copy, web or scan and are sometimes a little finicky. Overall it’s a great little printer that feels like a more expensive one. I almost forgot the automatic document feeder for scanning, faxing and copying which works well but you can also open the cover to use the glass as well.
I would recommend this to a friend Set up was not easy and very time consuming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was not easy and very time consuming. Would not recommend.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Warning Do not Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this . The ink is not available anywhere to purchase. You will be left with a paper weight when you cannot get ink for it .
No, I would not recommend this to a friendWould not purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would continually pull more than one paper at a time and printing would be scattered across multiple pages
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Copier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Copier works great !!! Great product for the price !
I would recommend this to a friend