Customer Ratings & Reviews
- Model:
- CX5601FBA-I3128
- |
- SKU:
- 6503862
Customer reviews
Rating 4.5 out of 5 stars with 321 reviews
(321 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop, especially the smooth touchscreen, overall performance, and processor speed. Many appreciate the screen size and find the laptop easy to use. Some customers mentioned the weight of the laptop and expressed dissatisfaction with the operating system.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one month after buying, cut off and wont turn on. cant return after 30 days
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichaelE,
We're sorry to hear that you're experiencing issues with your device not powering on. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212004141-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ:Troubleshooting - Chromebook cannot power on https://www.asus.com/support/faq/1042742/












