Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Angle. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Left. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 1. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 3. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 4. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 7. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 10. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 11. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 12. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 13. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 14. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 15. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 16. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 17. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 18. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 19. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 20. Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Dell Sustainability Video video 0 minutes 45 seconds

Dell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD - Platinum Silver

Model:
i7420-7976SLV-PUS
SKU:
6504381
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Inspiron 2-in-1's impressive performance, responsive touchscreen, and ease of use. Its lightweight design and good battery life are also frequently praised, making it a portable and convenient option. While some users noted the fan can be noisy at times and the speakers could be improved, the overall experience is largely positive. Many appreciate the value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 790 reviews

  • Perfect for home/study use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home and study use. I purchased this too replace a similar one I lost.

    I would recommend this to a friend

  • Excellence at its best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with all the functions I needed. The salesman was outstanding, thank you!

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Nice laptop for college. Not too big and not too small. Great graphics

    I would recommend this to a friend

  • Great purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was everything needed and the service at the store was excellent.

    I would recommend this to a friend

  • Excillent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to buy this product. It works very fast and looks fine

    I would recommend this to a friend

  • Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson wanted for college. He says works great. Everything he needed.

    I would recommend this to a friend

  • Dell laptop purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with the new Dell laptop that I purchased from Best Buy

    I would recommend this to a friend

  • Great laptop/tablet.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop/tablet. Fastvand responsive. Staff was helpful.

    I would recommend this to a friend

  • Samsung TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for awhile now. Loving it. Looks great mounted.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good micmif24i0fm204fi042mf0i249nu23d9un13du9n31onud31uond3unod

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome its actually my first experience buying and its a topnotch

    I would recommend this to a friend

  • Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Very fast and reliable. Instantaneous loading speeds!

    I would recommend this to a friend

  • Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy guidelines on how to use/ recommend

    I would recommend this to a friend

  • Dell performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday use. Bets option for my budget

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item to order. I likked it. Thanks to best buy

    I would recommend this to a friend

  • Decent laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good bang for the buck. It seems Stable and reliable so far.

    I would recommend this to a friend

  • Fast workinh computer, works wonderful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this computer and there is so far no errors.

    I would recommend this to a friend

  • Perfect for college

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Exactly what I was looking for and needed.

    I would recommend this to a friend

  • Dell is King

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Dell I bought from B.B. they are the best ad so is Best Buy

    I would recommend this to a friend

  • Nice small laptop with limitations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop with limitations. Microsd card slot sticks out. Face recognition does not work and boot up time is a bit slower than the similar competitors. Sound is good but display is again not as vibrant as its competitors. For the price, it was too much imo so returned it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Mitch,

      We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not 100% satisfied with your Dell Inspiron 7420 2-in-1 laptop because of the issues with face recognition, boot-up time, and display resolution and that you have ultimately decided to return this product. This is certainly not what we like to hear from our loyal customers. We will share your review with our quality team so improvements can be made now and in the future. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.

      If you come across any questions or have concerns about Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

Page 35, Showing 681-700 of 790 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.