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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 1188 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,188 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with this vacuum cleaner. It’s easy to use and works well.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson - Ball Animal 3Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my carpet was clean but after using the Dyson vacuum I was surprised how much dirt it pulled up.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Gregory, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It sucks (ha, it's a vacuum)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like dyson. They seem to do a great job picking up dirt and everything. And last a really long time. I mostly got this because it was a great deal on sale. I still kept my other.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Simply the best for pets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two german shepherds and there is no othwr vaccum that even comes close to the Dyson Ball animal 3

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    This was promptly returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of only purchasing the other big name brand I really wanted to like this having high hopes based on all of the hype but it was a giant disappointment. It is possible that ours was just defective but I suspect that these were just design flaws. Right off the bat it was super frustrating that I could not transport it around the house on the back wheels (turned off and moving room to room) without the wheels popping back and collapsing the entire unit to a vacuuming position making it almost impossible to push when turned off. Then while vacuuming twice the head just fell off even though I had been sure to lock it in place after the first time it fell off. The suction was pretty decent but I'll just share that I had returned this and immediately went back to that "other" big brand and when I came home to test it out it had almost a half of a canister still filled even after having used this. Bottom line; it wasn't worth the time for me.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your detailed feedback regarding the Dyson Ball Animal 3 Upright Vacuum. We are truly sorry to hear about the issues you experienced, and that the product did not meet your expectations. We understand how disappointing this must have been, especially after having high hopes. It sounds like you encountered several frustrating problems, including difficulties with transporting the vacuum and the vacuum head detaching during use. We appreciate you bringing these concerns to our attention, as they help us identify areas for improvement. We would like to investigate this further to understand whether the issues were due to a defect or design flaws. We would like to look further into this for you. For detailed information, please email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cleans very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works very well, very happy with performance

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very Powerful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum to replace an older Dyson that we had seemingly forever, I cannot believe the power of this one. Feels like it is going to suck the carpet fibers right out (it doesn't of course). Just a really deep clean!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson lives up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the Dyson mythology has built it up to. Heavy and not the most intuitive controls and design, but it works great. Feels study, so hopefully it will last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum at an affordable price. Very good suction power

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's named appropriately-this is truly an animal Has great suction-does the job

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Dave, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on spending this much but was not disappointed. I ran my old (high end HEPA) vacuum a few passes on an area rug then ran the Dyson. I couldn't believe what it picked up even following behind the old (high end HEPA vacuum) it was replacing. Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction but some idiosyncrasies

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to assemble, which was fairly straightforward, but got a little tricky with the handle. Has great suction power, but I don't like that if it's upright, the suction automatically comes through the top of the handle. It's weird actually, and getting the handle down isn't intuitive. Easy to empty dirt bin. Handles cat/dog fur well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Works quite well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Went over the same area. We had just vacuumed with our older Dyson vacuum. Picked up a lot more dust. Just wish it came with the rotating hose head for stairs. Nice that it has a height adjustment. We had to return the Dyson Animal 2 because it didn’t have that and stopped rotating on some carpets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but detachable hose is difficult to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum, as it was on-sale with a pretty significant discount. I have 2 dogs, one of which is a German Shepherd that sheds like NO other! I go through vacuums more often than I'd like, so I'm hoping this one stands the test of time a little longer than other I've purchased for less money. I like the maneuverability, although, due to its construction, cannot get under small spaces. One MAJOR complaint that I have is the detachable hose. It is NOT the easiest to use. I feel like a contortionist when I need to use it. I wish I could articulate how annoying it is. Other than that, I feel like it gets up as much dirt and dog hair as any other unit I've owned, if not more. I also own a Shark, that I use in another area of my home, which is comparable in picking up dirt and hair AND the detachable hose is almost as annoying to use. I'd give 5 stars if the hose was easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Ball

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum kept breaking due to pet hair getting tangled. Have only needed to fully clean the bottom brush once in the year we’ve owned the vacuum. It cleans everything we need it to with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall 4/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was straightforward, clear instructions. The "ball" is fine for maneuvering; weight requires arm strength. We have two cats, 0 dogs/kids. No stairs. The straight end of the attachment tube is difficult to maneuver with areas within 1'-3' away. Happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Simply the best vacuum available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific vacuum with unbelievable suction. Great maneuverability and versatility. Significantly preferred over a cordless version which have a limited capacity. We absolutely love it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Suction Power and Maneuverability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenomenal vacuum, suction is great, average weight, leaves a very clean house carpet and floors. The Add-On attachments are nice enough to clean stair cases, pool table cloth top and corners. I really like the maneuverability of the vacuum and the suction power is really what makes it well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant on purchasing this seeing the price but I’m glad I took the jump and bought it! It’s hard finding a good vacuum cleaner since I have pets and this one has not failed me yet. It sucks up dirt and hair with great power and helps keep the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great Vacuum needs better Extension mechanism

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums my only gripe is the extension the comes out is not nearly as good as advertised and doesn't go very far its actually pretty frustrating to use because it doesn't extend more and pull the vacuum. Other then that best vacuum for pet hair on the floor

    I would recommend this to a friend