Customer Ratings & Reviews
- Model:
- 405866-01
- SKU:
- 6504486
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.4 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ive ever bought. Worth every penny. Good attachments. Cleans pet hair up easily.
I would recommend this to a friendCleans well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing wrong with this system is the user guide. Sometimes words are needed. Even the online troubleshooting was very limited.
I would recommend this to a friendDyson Vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. Picked up so much that my previous vacuum missed!
I would recommend this to a friend- Cons mentioned:Weight
Dyson Ball Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Dyson ball years ago and loved it. This vacuum is one of the worst I have ever had. It is so hard to push, that my arm hurts after I use it and that is with the new front plate that Dyson sent. It is so heavy to push and the cord is too long and gets tangled every time I use the vacuum. I would return it if I could and maybe get some type of a stick vacuum.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Cynthiaj, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Animal 3. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
House work made easier
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great. The customer service representative was SUPER. The Dyson products are well worth the price.
I would recommend this to a friend- Pros mentioned:Suction
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum has a very strong suction, but handle could be more sturdy, cheap plastic part it feel like it will break easily.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello NataliyaP, This is Amanda from Dyson. Our Dyson experts are available and ready to help with your Dyson Ball Animal 3 should any issues arise. Please send an email to questions.us@dyson.com with your serial number. Hope this helps! Amanda Dyson Customer Support
DYSON PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father love our new Dyson, Dyson product are very good for cleaning, all dust, crumb of cake Dyson our solutions to suck all dirt on the floor, clean nicely.
I would recommend this to a friendBest vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the premier vacuum. This is my second Dyson. I had the other 15 plus years. The ball is a game changer. Worth the money.
I would recommend this to a friendThing rules
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing rules..Chris was wicked helpful too! He wasn’t just trying to up sell us, he truly wanted us to get what we needed.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wonderful helpful salesman. The first one I bought was way to heavy for me. He knew exactly what I needed.
I would recommend this to a friendDeceptive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this, but it was advertised as having the pet attachment and it didn’t come with it! Disappointed
No, I would not recommend this to a friendGreat vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased many vacuums in the past, after the Dyson I'll never go back
I would recommend this to a friendDon’t recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great at first we have only had it a couple months and it no longer works the front part pops off and the hose attachment has no suction. It was not worth the price and isn’t very good quality
No, I would not recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum for a great price! It's a great value.
I would recommend this to a friendDyson disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 problems now with this vaccuum cleaner. First problem head would not stay on vacuum cleaner when vacuumed. Now wand stick would not go into slot. Is going in at a 45 deg. angle. Would not fit properly at top. Had to get a new pc. from Dyson.Actually FaceTimed Dyson showing the issue. Hopefully this will work but I am disappointed with Dyson quality.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback. We're truly sorry that you've experienced multiple issues with your vacuum cleaner. We regret any inconvenience this has caused, especially after you took the time to show us the issue via FaceTime.
At Dyson, we are committed to providing our customers with the best possible experience, and your insights are invaluable to us. We understand your disappointment and want you to know that your concerns have been escalated to our quality team as we continuously work to improve our products.
If you’d be open to discussing your experience further or need additional assistance, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Quality Concern" in the subject line. We are here to help and hope to restore your confidence in Dyson.
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum. Not my first dyson, but this is superior! The adjustable head makes it much easier to use, rather than their ‘automatic adjusting’ head.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we have owned. We used the cordless for about a year until we needed something a little better.
I would recommend this to a friendBest Vacuum I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum! I used buy cheaper vacuums, and they just didn’t last. Pay a little extra but so worth it.
I would recommend this to a friendVacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No hair gets tangled on the role so that makes it easy
I would recommend this to a friend5 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. The only negative thing that can be associated with this vacuum is that it’s a bit heavy for my wife to carry up the steps.
I would recommend this to a friend