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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 243 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.2 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
80%would recommend to a friend

Customers are saying

Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-243 of 243 reviews
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible vacuum! Would not recommend. Won’t even pick up a feather.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration you've experienced with our vacuum, and we assure you that we take your feedback seriously to continuously improve our products and services.

      Based on your description, it seems that the vacuum is not performing as expected and is unable to pick up even light debris like a feather. We understand how disappointing this can be, especially when you rely on a vacuum for efficient cleaning.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you've already tried this and are still experiencing issues, we’d love to assist you further.

      Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and support you in finding a solution that meets your needs.

  • Rated 5 out of 5 stars

    Wife loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife, she loves it! Super light, convenient and picks up everything on the rugs or the hardwood. It came with several attachments that she has already used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Stick Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick assembly and works perfectly as described. Glad I purchased it on sale.

    I would recommend this to a friend