Customer Ratings & Reviews

A notable combination of capacity and value. Very well priced and so far highly capable machine. Replaces a top loader but has a very large load capacity. It has online app and functions begat we are still learning. On related the Best Buy delivery people were amazing on time, fast and a pleasure to deal with. Highly recommend this machine (and Best Buy too).

Working great so far! Very big and the clothes come out so clean!

This is an awesome washer, lots of features that I love. Wifi, detergent reservoir, time saver, fresh vent, just to name a few. Which is why I gave it more than one star. My biggest gripe, and it's a big one. It only lasted 3 years. on the last day it had so many error codes the service tech said it would be cheaper to buy a new one that it would be to repair this one. My fault for not getting an extended Warrenty. But for as much as I paid for it, and the brand. I would have thought it would have lasted longer. When it worked, it was wonderful. If you buy one, I'd suggest investing into an extended Warrenty. In shopping the different warranties, I did find that geek squad had a very competitive program compared to others.

love it takes my king size comforter easily and cleans really well

I loved my last GE washer. It lasted over 16 years. Hard working and uncomplicated. This GE washer is not top of the line, but, it too, is a hard worker. Who need all those electronics. This one has just enough.

Within the first year the computer was replaced. BestBuy was great about coming and fixing it. The product is not reliable.

We love the new washer. We do not recommend the Geek Squad for installation. They failed to do part of the installation (switching door opening). With the COVID requirements that we not be in the same room as the staff actually installing, we were not able to check what was/was not done. At the end, when we were allowed in the room, the washer was on and it was impossible to tell that the door had not been dealt with. We tried to get them back but their schedule did not permit it (even though I called within 10 minutes of their departure). The second scheduling was a bust because that group did not have the proper part to make the change. They ordered it and then the third try was planned. They were scheduled between 7-1. Then we got a phone call saying they would be here after 1 which was fine. Then at noon we got a call saying that they were ready for us. When I said we now had to get back home, they insisted that we reschedule. Geek Squad needs an overhaul.

Washer does bigger loads and clothes come out cleaner than our top load

This washing machine is very good. It washes large loads and is quiet.

Absolutely rocking this modern beautiful and effective washer!

Love it! Larger capacity, good cleaning options. Love the fresh vent system.

This is an excellent washer.I like the smart features notification sent to mobile remainding the washing of cloths is over,damp cloth are in washing machine since 30 min.Ultra vent freshner system is also good preventing the mold and bad smell.Overall it exceeded my expectations.

This washing machine took me about 3 times washing my clothes/towels to get used to it. Once I figured it out it was amazing!! Not only does it wash amazingly, but it gets so much water out of the clothes before going into the dryer!! If you are looking for a great looking and wonderful washing washer look no further!

i love the washer. initially the washer was making a hammer sound when water water was added to machine. My son goggle search the problem we bought the hammer eliminator and the problem was resolved. The hammer was due to my plumbing being somewhat older then the new wave washer technology. I love my GE washer and dryer!

My wife, who usually avoids the techie features, really enjoys the mobile app letting her know the status of each load and can make changes/adjustments without having to go to the machine. However, this washing machine is much louder than previous machines. Loud enough that I downloaded an app to measure the decibels, which average 75dBA (similar to a vacuum cleaner) during the spin cycle. I haven't measured the levels when the washer is filling, as we noticed that was also louder than expected. My wife has said she feels this washer is doing a better job cleaning our clothes than our previous washer.

Not a five star review but only because I can't predict longevity. Appreciate the UltraFresh Vent System. Do not like that my replaced Samsung Front Loader's stand does not accommodate the GE product measurements and is therefore useless.

works great is easy to use washes clothes really greatwasher

Really like the features on this machine. It has a clean out filter right on the front to get to lost items or just to clean out to help machine work better. Bought it because of the venting feature especially as I have had other front washer that got so stinky. That feature works fine but only complaint I have is the venting runs for 8 hours everytime and how is that cost effective. I haven’t had it long but it runs as advertised. Clothes come out clean and smelling fresh. Front touch pad is super sensitive so you only need a light touch and if you accidentally bump it you can screw it up and have to start load again. I mention this because I have bumped it by accident a couple of times already.

Excellent service provided by Best Buy and easy process to schedule and complete installation.

This is the first side loading washing machine that we have purchased, and I think we won’t be having to replace our washing machine for a very long time. Very solid product, and extremely easy to use!