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Customer Ratings & Reviews

$828.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1447 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,447 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Enough room to handle any load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Large enough to wash comforters and bedding with ease. There are many settings to ensure each garment or item is washed in the desired manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    New Upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new upgraded model with the smart controls and vent system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have this washer, it is clear that the old one just wasn't spinning well enough to be effective. This is easy to use and a very durable machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice machine and the ultra vent works great. Washes the clothes clean as well. One Small downside is the ultra vent can take up to 8 hours. You can hear the water noise in the beginning of the cycle but it’s not loud to the point where it is annoying. Best Buy delivery was fine. The delivery people were a bit fussy about moving it up one flight of stairs but ultimately got it where it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great delivery service. Love the venting option as most front loaders suffer from mold. The typical solution is to keep your door open which is kind of annoying

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GE family! It's always exciting to get a new appliance and we're glad this model could exceed your expectations. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were surprised the washer was delivered within 4 days. Great machine. The salesperson was very knowledge on the working of the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer so much I bought them again when I moved and left my almost new one in my old home for someone else to enjoy. This time I bought the pedestals with drawers and my daughter’s left I love them when they used them and have now bought them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was seamless! My deliver that was scheduled for 12/27/25 not so much… I received confirmation for delivery at 6:00a.m with text alerts my window was between 3 and 7 with confirmation of delivery at 3:44 by Eric… I was supposed to get up dates with any changes… I didn’t hear anything.. called customer service ended the call at 6:33 p.m with empty promises that management would get back to me within an hour… never heard from anyone… disconnected my old washer as instructed to do so… and still did not receive my new washer they told me delivery would now be Jan 3rd 2026 I am furious

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that the delivery of your washer didn't go as expected. Please call the Best Buy team directly at 888-237-8289 to provide feedback on your experience. GE_Appliances

  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Ge washer - great purchase and value for the item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine , especially its venting system to prevent moldy seal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine - we replaced our very old GE washing machine with this one and are very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should! When hooked up, they switched hot and cold water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great price, love the new look, I definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. It seems to get our clothes cleaner than our old one did. Very happy with this purchase. We like the vent system feature for after laundry is done.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello tszsellers, thank you for your review. We're glad to hear you have been pleased with the operation and features of your new washer. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It Works amazing. I would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new toy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine it’s works very well and is efficient. Color is also beautiful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with best buy. Could be last purchase. I was told to measure dimensions which is my fault but the machine was too deep to fit properly in my washer & dryer room. A good salesman would have pointed that out. Also old machine was not hauled off. Again I was not told by salesman that was an extra charge so old machine left on carport. I would have paid for haul off if told.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your review. We know how important it is to have a washer that fits your space. If you need any assistance with this matter and hauling off your old unit, please contact Best Buy directly or call your local store. They will best be able to get this resolved. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Seems to be working very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is working very well, it does the job it is meant to do and is much quieter than the old machine that it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service and products, competitive price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the GE - 4.8 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with UltraFresh Vent System with OdorBlock - White on White and GE - 7.8 Cu. Ft. 10-Cycle Gas Dryer - White On White on 10/29/20 (#1120303937223). This Best Buy store is well stocked with a variety of models for us to choose from. Corey Maldinado was our sales representative. He was professional & knowledgeable of the products, helpful and friendly when we had subsequent requests. We would like to recommend this Best Buy store 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer about 2 yrs ago and it works wonderfully. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the set!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ove this set! I never had this brand before and I hesitate to buy it but I m very pleased with the features and how quiet this set is. I would definitely buy it again and would recommend to anyone!

    I would recommend this to a friend