Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Tech Fest Deal
Loading...
$849.99
Save $230
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1562 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,562 reviews
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new appliances!! Super great features and can connect to my phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Great value! This front loader if far superior to our old top loader!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior, the variety of cycle settings is more than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer !!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Looks beautiful!! Washes great! Definitely recommend this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer and install was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really smooth and multi functional, good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Works good. App is useful. Very low doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wifi setup for your cell phone,I also like the this machine overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and Efficient!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars amazing machine we love it A+++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the laundry room and washes even better and the wife is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I would definitely recommend this product. Customer service was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11-24-23 purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful sales associate transaction was smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The quick setting cleans great and decreases the time waisting on laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable machine! Definitely good for anyone! Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Have it connected to my phone and its a great feature to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Upgraded from top load. Steam settings are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There is a problem...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item a 3 out of 5 due to the washer door not being reversable. I have them stacked, and the open in opposite directions, so it is super awkward when trying to switch the loads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, RaymondR.

      We understand your frustration if you find that your washer door cannot be reversed. This is a great suggestion, and we appreciate your input. We will forward your suggestion to our engineering team to see if adding an option to reverse the washer door could be an option for future models.
       
      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    LAUNDROMAT

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and be very careful with the hinge on the door and the rubber seal on the inside. I’ve had to to get repaired and just got the set in Jan 2024 and here it is July 2024.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JordanB,

      We appreciate the review about your overall experience with one of the washers.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    No bueno

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon doing first load, found washer to be extremely loud. Makes knocking sound and door pushes out when spinning and slams back into itself. This washer also had struggles with certain cycles at 13 and 11 min left. After load was done, there were some dry spots on clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrandyB,

      We recognize your feelings regarding your washer. We would love to extend our help with your experience.

      The link below will walk you through determining why your washer makes knocking noises during the cycle. Please follow the steps under "Thumping or knocking", check the embedded words, and watch the video included.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Additionally, here is a link to address why your clothes have dry spots after the cycle. To complete the instructions, please click "No" under "Did this resolve your issue?" and check the embedded words for more details.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151835874) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    My washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine excellent price and great quality

    I would recommend this to a friend