Customer Ratings & Reviews

Easy to use, I haven't had any problems at the moment, it leaves my clothes very clean.

Its a nice washer. I love the bigger drum inside of it. I wish the detergent and fabric softner compartment was bigger. But overall its a good washer.

I searched for a new Washer for sometime, and I can say that I absolutely love my Washer. So Quite you can't hear a thing. The sleek look of the black with the rose gold is so nice.

We love our washer and dryer, they are quiet and they are very efficient!!

This is an amazing appliance filled with innovative functions!

Excellent washer. Does a fantastic job. Highly recommended.

This is a great Samsung Product with a sleek design that fits well into my washer spot. I am always satisfied with Samsung quality.

This is my 3rd Samsung Washer/Dryer set purchase in my lifetime. My first set lasted 17 years. My 2nd set, which is in Ohio, was purchased in 2018, and only frustrating mention for that set is that the Washer seal holds water, so you have to make sure you pull the rubber seal up multiple times after wash to help drain the overage of water out of the seal and leave the door open to dry out. There is also flaking that has occurred around the access door on the front, like a chrome flaking off. For this Review of the Brushed Black: I was impressed that the rubber seal drainage problem was fixed, so no water build-up occurs in this model, BUT-the softener tray has NEVER dispensed correctly since my time of purchase, which was 2 years ago. I went into the store to ask about the issue, and they said it was a Samsung problem, as it must be a "lemon", but nothing has been done. The issue is, the softner does not dispense until AFTER the was is complete, so when cycle has ended, and front door is opened, THEN the softener dispenses out and onto the floor. I'm still trying to figure out how to get this issue resolved, as it is frustrating having to use strong ino-wash scents to help with the freshness and softness of the laundry.

Works beautifully i absolutely love it couldnt ask for mw

Way quieter than our last model. Works great. I would recommend this to others.

Nice product. Cool and beautiful dryer for daily usage.

Extremely quiet and efficient. Should have bought this earlier!

Product is easy to use, built good. I would definitely recommend it.

Excellent washer & dryer. Best purchase from bestbuy

So quiet. Larger capacity then the last Samsung front load we had, but takes up same space. And the brushed black finish with bronze trim is very nice look.

I love everything about this washer Works great looks beautiful

We bought this washer along with the matching electric dryer. We couldn't be happier with our purchase. The washer cleans very well while using less water. The integration with Alexa is a nice touch, it lets us know when a load has completed if we happen to be out of earshot of the end of cycle signal. There are so many nice features to this washer! On a side note, other reviews mentioned that it moves around during the spin cycle. We have not experienced that behavior - even while washing bulky items like king sized bedspreads. I highly recommend this washer.

Large capacity and easy to use. When the alarm goes off it’s super annoying luckily with the smart things app you can disable it and get notifications on your phone.

Quiet. Smart features. Sends me a notification when it’s done.

Very sleek and exceptional cleaning. So happy with my purchase