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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1562 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,562 reviews
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, just a little loud. So far, clothes have came out good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service a returning customer for sure thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the washer isnt hard to handle and the quality is well made.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung Appliances

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, I seldom write a negative review. Therefore, when I do write one, the problem is excessively bad. I’ve had this washer for 9 months and it is already giving me problems. Not only is the washer not washing clothes like it should, it is making horrible noises. We contacted Geek Squad and was quickly told that their service won’t help until the warranty is used. We cannot get service from Samsung to get this corrected. The matching dryer was also broken and had to be replaced by Best Buy the minute it came into my house. We had a Samsung refrigerator that had to be replaced the first day in came into my house. Samsung is the worst appliance manufacturer I’ve ever purchased from. I’ve learned my lesson and will NEVER buy another product from them again. Take my advice; buy another brand and save yourself the headaches that I’ve dealt with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the inconvenience of dealing with a noisy washer. We're here to help.

      Below is a link containing the troubleshooting steps for a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 52 for other recommended actions when the washer is noisy.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf

      For further assistance with the washing performance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149599545) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great Appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful, it works wonderfully, and it’s quiet. We have only run it a few times but we are in love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet washing cycles, detergent savings, great technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these washer and dryer. These things are awesome. Great price and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecf

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes extremely fast. I highly recommend this one. Add geek sqaud insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweaky clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cant complain good buy would sttingly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Always love my Samsung appliances! Wouldn't go any other way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, operates smoothly and quietly ! Great on time service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pretty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart control is a little weird in that it doesn't stay on after you open the doors, but it washes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, works great and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning washer and the quality is fantastic. Would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly, not a quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washing machine in December 2023. It stopped working mid-cycle in November 2025. 3 person family, so it was not any sort of extreme use situation. Tried replacing both the main control board and door lock mechanism. At that point, we decided to cut our losses and buy a new washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We care about the betterment of your washing machine, ChristinaN. Let us help you.

      To fix your washer, please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (If the problem persists, click “NO” for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151471385 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Nice looking Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars mostly because it turns out I don’t like front load washers. I wish I had gotten a top loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung123

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She wishes it had a permanent press cycle. That’s probably old school thinking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good but have to put a little low cause if dont it start to leak

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung washers are defective - Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give zero stars. I am extremely unsatisfied with Best Buy and Samsung. Best Buy sold me a lemon and will not assist with a replacement or a refund. I purchased a Samsung washer and dryer set from Samsung and less than 2 months later the washer stopped working with my clothes locked in the machine. I contacted Best Buy but they could not/would not help. They referred me to Samsung and it’s been a nightmare. Samsung has sent 5 technicians out and none of them have been able to fix they continue to show up with the wrong part and have to reschedule. The last technician came out on 1/5/24, had to use my WiFi to connect and after troubleshooting realized he had a defective part. I am almost a month without a washer and am awaiting Samsung to call me with the next appointment. I will never again purchase a Samsung product and definitely will never recommend their products. Finally, Samsung’s no service department is a joke and are no help at all. I’ve spoken with at least 10 representatives who have no clue how to help but they are very good reading from a script.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to play with Wi-Fi. Door are right and left easy to open

    I would recommend this to a friend