Customer Ratings & Reviews
- Model:
- WF50BG8300AEUS
- SKU:
- 6507601
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.
This summary was generated by AI based on customer reviews.
Check size. You may need a bigger one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought online and wish I had paid more attention to size. It’s smaller than my previous one and I wish it was bigger.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Horrible Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I purchased the package. the washer DOES NOT spin properly and the dryer DOES NOT fully dry the clothes. I called Best Buy 2 weeks after receiving and scheduled a return/exchange (was supposed to happen tomorrow) the person who took the call DID not process the transaction and I call best buy today to check on status of delivery and find out there's nothing in the system. Won't get a new unit until mid March now. SHould've purchased an LG, had one for 10 years, worked perfectly. Never had issues with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel about your experience using the washer and dryer.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the return/exchange. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Warranty
Bad washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Samsung items ever warranty expires in 1 year and the washer goes bad best buy says no more warranty samsung doesnt cover defective washer never buy again no customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime with your washer, MiroM. We want to know more information about what's going on with your washer so that we can offer the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147618767, to help our team pull up your information when you message us.
Have a great day.
-John
Delivery Never Made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with BestBuy is the worst ever. I really like rate this a zero. 3 supposed attempts at delivery and 3 times never delivered without any notification that they were running late or weren't going to make it. Then in speaking with the customer care team there was absolutely no concern, acknowledgement or regard for customer care. They simply wanted to make a 4 attempt at delivery in a business as usual manners, as if the 3 other attempts were never made. No concessions given for my time, where I was made to take off from work for the 3 days. Even on the day of delivery, there is no one that you can call to speak with to track a delivery status. I will never purchase another item from the BestBuy store and will share this experience with as many other individuals as possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your overall experience with the delivery company assigned to deliver your washer.
Have a great day.
-John
Bad Vibration Don't Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Samsung Washer and it vibrates so bad when it spins its not good. Makes alot of noise. Checked levelness and its good. I do nott recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A washer is one of the household's most relied appliances, JM25. Let's ensure your unit is in tip-top condition.
The link below will help you ensure the washer does not shake excessively. Please follow the instructions and learn more by checking the hyperlinks and watching the embedded video. In the event that the steps did not resolve your concern, please select "No, I NEED MORE HELP" to move to the next steps.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148428183) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Leak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking in few washes Drain was full of water at least got 1-2 gallon of water leak
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Parakh,
We understand how important it is to have a functional washer. Let us help.
Here is a link for troubleshooting steps for your washer that is leaking; kindly click the embedded words.
The link below will help you with your leaking washer. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshoot/TSG10001007/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149272560) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Not happy with it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't purchase again, We were hoping that the front loaders had come a long way since 2009. But they have not. It does not seem to clean as well as my top loaders and it has a smell. It also gives an error code very often even though its new and no lines are kinked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AmandaN, we understand the frustration you feel with your washer. Allow us to help.
Here are simple steps to follow if the washer is not cleaning your laundry. Please click on the embedded word.
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If laundry smells, here is a guide to help you. Please choose from the option provided based on the odor you smell from your washer. Kindly click on the embedded word if one prompts.
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Below is a link to help you diagnose the error code that is showing on your washer. Please choose from the options provided. Kindly click on the embedded word and watch the video if one prompts.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147200501) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Spin cycle
Owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product Machine is not capable of hold spins When it start spinning whole machine start moving apart .very light and bad quality I bought washer and dryer Dryer is perfect Washer is not good quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MuhammadI,
Let us help you ensure your washer is leveled, preventing it from moving when used.
A front-load washer will shake a lot if shipping bolts are not removed, so make sure to have the correct load of laundry in your washer.
You may refer to this video about the washer shaking and vibrating (from 0:04 to 0:47), and this includes a link to read more about the washer shaking: https://www.youtube.com/watch?v=ywOrH59K9Rw
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
Installing your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
You may also watch this complete video about the washer that won't spin, and this includes a link to read more about the washer that won't spin:
https://www.youtube.com/watch?v=0D13Fhc07hQ
The below link is the user manual for your model. Turn page 28 (Run Calibration and Sort), page 29 (Determine the load capacity), page 52 (Excessive vibrations or makes noise), and page 53 (Does not drain and/ or spin) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145774812, to help our team pull up your information.
Have a great day.
Melardo
Not for tall people.. Needs Pedastal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn’t have features present on previous models… interior light. Product was so low to floor that it required a pedestal
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your insights about the Samsung washer, JerrySellsRE.
I have shared the features and specifications of this model on the link below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/08082022/2022_WF50BG8300_V7.pdf
The 27” wide pedestal will allow you to lift your Samsung Front Load washer or dryer by more than a foot for a more convenient height.
You can purchase it at this link: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27-pedestal-2021-we402ne-a3/#benefits
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145676715, which will help our team pull up your information.
^Rainly
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright but not the best. We had to switch to LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bryce,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I will see how it works in a couple of months.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Frank,
Thank you very much for your observation on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Charles
GAR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine shakes too much in the spin cycle. Have had it replaced but the same issue.
I would recommend this to a friendBrand response from Samsung
Posted .A washer that operates smoothly helps wash the clothes fast, GeorgeR. We'll be delighted to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
You may also check page 52 of the user manual for other recommended actions when the washer has excessive vibrations.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145580528) to help our team pull up your information when you message us.
Thank you!
-Angelica
DO NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS MACHINE! It only has a 1 year warranty they say they will cover parts for 20 years but they do not cover labor. It costs more to repair than to buy another one. 2 years to the date almost and the computer does not work there is no power coming from the machine and what was in it is gone because you cannot open the door worst purchase of an expensive set for nothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kris,
We know how convenient it is to have a working washer in our home, and we are glad to help you.
We shared a link below with steps to help with your washer that is not powering on. Please check the embedded word for more details.
The washing machine will not turn on or turn off by itself
https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148589790) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a lot of noises when it is running . So I am unhappy with this dryer no
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rossana,
We know how frustrating it can be to have a loud washer. Let us help.
Here is a link for troubleshooting steps for your washer that is making noise; kindly choose the one that matches, watch the video, and click the embedded words.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149192319) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Good but leaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but starts leaking after 2 weeks after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alex,
We want you to know that we value your feedback, and it's not the experience we want for our clients. We are here to help.
Below is the link where you can check the steps if the washer is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146239316, which will help our team pull up your information.
^Rainly
Don’t buy! Busted after one and half years!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 1 1/2 years of owning this machine, we developed issues with it draining properly. We called out a plumber thinking maybe we had a clog in our pipes; nope definitely not clog. Unbelievable that a new machine would already being having such a major malfunction; conveniently after the 1 year warranty. By the time we pay for service to come out and fix it, it will cost half the price of a brand new product. Absolutely ridiculous. Definitely never buying any Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrittneyR, we understand the frustration you feel with your washer. Allow us to help you.
If your washing machine does not drain, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and watch the video included.
Samsung washing machine does not drain
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147733889) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Price
Bad dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer broke after a year and half. Never thought I’d spend 2k on something that’d break after a year and half. Replacement cost is almost as much as a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SahilK,
We want to inquire more about what occurs with the dishwasher and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative to better assist you with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Jassiel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst washing machine you can buy. After fifteen days of buying it, the washing machine suddenly started to vibrate very strongly out of control. I called the BEST BUY store to return it and it couldn't be done because more than fifteen days had passed, so I called the Samsung technicians for the warranty and they simply didn't answer me. I recommend to everyone who has time to DO NOT BUY IT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating a shaking washer can be. Let's elevate how the washer performs, JassielS.
When your washer shakes violently, you can easily troubleshoot its performance by following the simple steps from the link below. There are recommended embedded links and a YouTube video included; kindly visit them.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147497444, to help our team pull up your information.
Have a great day!
^Chrystel
Need add more dry time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need add more cycles in order to get dry clothes and chake little bit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JainierJ,
We know the importance of having a reliable appliance at home. All we want is to assist you with your washer.
To resolve issues with your washer, please follow the link and hyperlinks and watch the instructional video. If the problem persists after completing the recommended steps, click on "NO" for further assistance.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148740054) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Washer performance
Sturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. It is capable of large loads with no issues.
I would recommend this to a friend