Customer Ratings & Reviews

Love this dryer, very easy to use love that you can use wi-fi

This washer and dryer combo is probably the best one out there! The smart app features are amazing because it allows you to know when your stuff is done without being near your washer and dryer and also it is not short of any features, there’s everything you need in one product

Working fine and and expected. No issues with anything

I love love this dryer My washing machine started acting up, so I purchased the washer and decided I deserve the matching dryer. After all, I am 67 years old and this is the very first big appliance I have ever purchased alone!! The dryer does dry my clothes fast & fluffy.

This dryer is awesome…I am so glad I made this purchase.

Works great, i have not had any issues with this so far

They work fantastically, havent had any issues what so ever

Love all the features delivery sucks marked up both washer and dryer by hitting the walls

Great product. High quality. Very good fit for any home

Great and did amazing job way better than what I expect

I loved, fast dry ! Very quite and fast dry clothes

Great purchase, we absolutely love these new appliances.

Great at drying but keeps breaking down. It's very unfortunate.

I bought the washer and dryer Have not used all the functions yet but am very pleased with my purchase and would definitely buy again

I love it!!! It's my favorite color and style. Best purchase ever.

Beautiful! I honestly purchased it because it fits in my laundry perfectly and the look gives an extra upgrade feel. It works great, when I used it for the first time I thought I would have to wait the 1 hour and 15 minutes that reflected in the screen for them to dry but it didn't take that long.

This product is compact enough and easy to control remotely.

Great purchase for my parents they love them and they work amazing

As a stackable, lol, the dryer controls are very high. At my 5'3" height I have to stand on a step ladder to work the controls. Unfortunately, I understand that the controls are across the top because the dryer is optional stackable. As for how it works, the options available. I love it!

After using this dryer for about 2 months it developed a scraping noise this week and I reached out to Samsung support to notify them of the problem. They sent a "tech" out to fix the problem and he noticed a small 2 inch dent/mark on the rear right corner that happened during delivery. Although I noticed it when I removed the packing material, I didn't feel it was worth calling best buy to get a replacement as it would not and does not in any way affect the dryer's operation. The tech removed the top panel and front panel to investigate and we both noticed that the drum was only hitting the front side wall of the dryer at a certain spot on rotation and the drum had a slight wobble when rotating. He called Samsung support and sent them a picture of the dent and the area on the dryer where the drum rubs as it passes by. The support rep told him that since the dryer was damaged there would be no repair and the warranty is void. While the top was removed I pointed out that the drum didn't appear to be centered as there is more than an inch in clearance on the left side and less than a quarter inch on the right side where the rubbing occurs. The tech reassembled the dryer and left. Besides the obvious poor customer service, I will say that this is the second Samsung dryer we have owned and the first one lasted 15 years and was still funtioning when we decided to "upgrade" to this new and more expensive model. This dryer is very poorly constructed and it's easy to see that the quality of the parts they use now are inferior to what was used in the past. We will never purchase another Samsung product and we have always looked to them first in any purhase we are going to make. Shame!