Customer Ratings & Reviews

Like Apple products but for the price, it is slow and the screen is small.

Be really careful with bestbuy open box item. I bought a open-box M3 Macbook Air from Bestbuy. They sent me the Macbook with the serial numbers (or some other numbers - only they know!) that didn't match the one on the box by ONE letter. The manager lady at this store (her name is Odie, she refused to provide her employee/staff number) refused to help because she said her store didn't make that mistake so I have to talk to Bestbuy online because Bestbuy store can't help. I always believe Bestbuy is Bestbuy and this is a Fraud Case when they sent me an item with wrong serial number (or whatever that number the lady said!). To me, this is enough of Bestbuy. I now have to return online and very likely they will trick me and refuse the refund. I will open a law suit case if they do that. Let's see. Bestbuy has being going down hill so much and their customer service is horrible these day!!

1 day short of 5 months after purchase when I went to use Macbook, it was cycling with magsafe adapter flashing in concert with a white apple on the screen, then starting all over again. Called Apple - agent wanted to know where I got a magsafe adapter (it was in the box) and wanted me to purchase an Apple USB-C power adapter and try that before calling again. Was told it could not be shipped. When I asked why that was an option on the Apple website, agent relented but said Find My Device did not turn off on the Macbook. Finally brought it to an Apple store 100 miles away to be told Find My Device was actually turned off, the Macbook could not be revived and that it had to be shipped to Apple repair. That was 2 days ago and statuse is still "Your product will be shipped soon."

We bought the computer online. Shipped fast, price was good had it a week and then it went crazy and quit working. No one could help me online, had to take it to the closer Geek Squad, which was 3 hours away. Got a new computer that day but they charged me sales tax! When they made me come in. I knew we needed a new computer! I tried to tell them over the phone I needed a new computer and then make me drive just to get a new computer and then pay tax? And to top it off the Geek was rude about it. I don't think we will ever buy from a Best Buy again. I know they sell enough and they probably don't care but it was a joke.

Super happy with the purchase of my new MacBook Air M2. It came with ALL the specs that I ordered. Nothing much to say, Macbook arrived on time and as expected. No issues and was cheaper than Apple. I recommend

The only major problem that has i have encountered is regarding the selection of video games that can be played on it.There are not many to say the least, but the ones that are available run phenomenally.

It’s work very good and my daughter enjoyed a lot I recommend it

It is an okay laptop, color does not really make a big difference from gray/black. I personally think there is something so much better.

It's good for a low end Macbook. I should've spent more money on more storage and recommend others do the same.

It’s a good computer I Wish it was touch screen. I do recommend this computer the speed, battery life is good.

I really like the color but to now I don use yet. Because

Pretty good but I think there’s better ones. Does it’s job but also kind of hard to use

Suits my needs perfectly. I use it for researching on the internet, a small amount of shopping and as a word processor. On occasion I will make greeting cards with one of my photographs, J.H.

I believe the battery is draining fast not able to use the laptop for more hrs

Hate the notch. An eye sore. Returned. Hated it. Don't know what they were thinking

Bought for my daughter, and she is absolutely enamored with this thing. I do not "do" apple, but she is beyond impressed with this vs her old macbook. I did see the screen, and it's amazing.

This is an easy to use and up to date product. I can count on the quality and life of the computer.

It’s pretty good so far. I got it for school for next semester, so that is when I will tinker with it the most, but so far so good. I don’t have another laptop to compare it to soo….

Love it! I’ve always wanted a Mac Book. So happy to have bought it and so grateful for Geek Squad to come to my house and transfer data for me. Roy Love went above and beyond!

The original time and date was constantly delayed and and then changed back causing confusion