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Customer reviews

Rating 4.6 out of 5 stars with 5944 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,944 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds by far! Sound is clear and the functions of noise canceling is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good overall. The battery life last for about 2 hrs while in use but charge fairly quickly once back in the case. Cute color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and your caller in other line don’t get much of your round noise. Just wish it worked better with apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great samsung product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had issues with other earbud brands not charging or with quality. Out of the bunch I've tried, these are by far the best overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Love the locating app so i can see where theyre at 24/7. Great noise cancelling and active listening features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Definitely improved from buds 2. Cant wait to try buds 3 pro!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome product. I am using last 2 years, sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    An upgrade in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new shape of the Galaxy buds are truely phenominal. They rest in the ears incredibly easily. And the added find my buds features ahow significant improvement over the original Buds Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good in that they tell you how much charge they contain. And the box charges them. However, they keep cutting in and out. I've tried several pads to make them fit well in my ear and they don't fit well. If I move my head and the buds move they will cut the sound off or go to a poor sound quality. I like Samsung products but I would not buy these buds again. I don't recommend them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rhett, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect of your device that is causing frustration. We have two articles we think will be especially helpful to you titled "Galaxy Buds disconnect from phone often" and "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, you can always reach out to the Samsung Support Team for any additional assistance or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good listner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small. Putting them in (may press the off button), or taking them out (trying to grip them) be a little hassle. But overall they have been pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fresh looking the wife loves them very much she mainly uses them to listen to podcast or just relax with some southing sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Senpai papi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones they are the best for what they need to be I’m exited

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they're loud theyre pretty and theyre easy to use and comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a bad product, not that much better than buds2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be significantly better at noise canceling and sound volume than my buds 2 which I am happy with, And though they are very good as are my buds 2, it was not worth the extra money to upgrade from the normal buds to the pro... I'm hoping the buds 3 pro will be significantly better at noise canceling and overall volume.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to reach out to Support if you would like to provide additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfects

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my headphones, I love the sound, noice cancelation, ambient mode, everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Too big for me. Sounds great though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but they were too big for my ears... Sadly I'm still waiting on my refund so I can get a different pair. I wish they'd hurry up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    easy set up and very comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and very comfortable in the ears. easy to connect to the phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Fit and Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headphones way more then the beans ones. It fits more and the customizable ear tips actuallly fit my ear surprisngly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent headphones, bought them on sale and they are absolutely stunning. I bought the graphite color at it looks phenominal, along with the sound quality being top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my boyfriend since he lost his last pair while running. He loves that everything syncs so easily to his other Samsung devices and the quality of the sound.

    I would recommend this to a friend