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Customer reviews

Rating 4.6 out of 5 stars with 5944 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,944 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    no large ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded good really. I liked them but returned first pair no large ear buds in box got second pair and checked them no large ear buds in box so just got a refund. I am sure large ear buds would have been perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and price, great gift for any age. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves these earbuds I bought for him. Everyday he discovers something new they can do and is always so shocked by it! He also said they were on 7%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. They worked perfectly with his phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The build quality superb. That's why samsung is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 pro better than buds 3 pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! I would not get the buds 3 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatible with Samsung phones. Voice cancellation is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best affordable headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung puds pro are a amazing peace of tech for head phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Present for husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband for christmas, they have lasted him 9 straight hours at work and sound perfect when we talk on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features & Quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Bought them for his 17th Bday! I thought the Pros were worth the extra money for all the additional features, & as a Total Tech Member I know Best Buy has us covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, wish i would've gotten them sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thsi item is soooooooooooooooooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best I have had. They work amazing. With tap to hold on or pause the music it's fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of the black ones for myself at the beginning of the year. Im surprising my wife with the purple ones for Christmas. Definitely worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Ear pain/itching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these earbuds. Perfect fit and sound. However i am having an allergic reaction too something in theses buds. I thought it was only with the previous buds not these. Im so disappointed . I haven't been able to upgrade my samsung earbuds since galaxy buds plus. Had to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. We noticed that you have an inquiry about your Buds2 Pro. We're elated to hear that you are satisfied with the fit and sound of these buds. The ear tips of the Buds2 Pro are made from silicone. The earbud unit is made from the following materials: Body: Polycarbonate (PC), Speaker Mesh: Stainless Steel, Charging contacts: Brass (Palladium/gold plated), Proximity sensor window: Crystal Epoxy, Aluminum. If you have any further concerns or questions, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Love my earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds love the style and color. Easy to connect and quick setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelents

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!! Excelent product, best price, i always use them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds, I recommend this buds for samsung, nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them would buy again and rhe purple is just mawhh!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sticky situation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but...case and buds attract way to much lint and dirt. Its like they have tar on them and everything gets stuck to them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Holyarmy71, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. If you would like to share any additional feedback with us regarding your purchase or if you would like any assistance, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung