Customer Ratings & Reviews
- Model:
- SM-R510NLVAXAR
- |
- SKU:
- 6510541
Customer reviews
Rating 4.6 out of 5 stars with 5944 reviews
(5,944 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Galaxy pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt be happier. Only gripe is surround only works with the newest samsung products.But my sone and I love them.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Lavon
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an very good bluetooth the right side always go out i would not recommend these too anyone but the sound was good when fully working
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
good sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they have good sound. sinc easy. colir matched wifes phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Rick, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you would like to provide additional feedback with us regarding the performance, durability, or functionality of your Buds2 Pro or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Rated 5 out of 5 stars
Better than expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it takes a minute for the sound to come through both buds. Does great filtering noise. Media sound control quality is amazing.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine. Worked as expected, nothing exceptional. The price was not that bad.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy DonP, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we continue to improve the functionality and performance of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Rated 4 out of 5 stars
Geek Squad replaced my earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great when 1st purchased. As time went by and updates happened, connecting to the phone wasn't as seamless. So, I returned them and Geek Squad refunded me at purchase price.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 5 out of 5 stars
Love my buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these buds. 3rd set ive owned, technically 4th but one pair was stolen. Ive had the buds, buds+, and now these. Not disappointed in the least. Would like slightly better ANC though.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
iPhone users - Not able to use all features.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s start by saying that if you have an iPhone you cannot take advantage of the full features that this have. The Galaxy buds app is no longer being updated for iPhone users and you cannot connect to the app. You are able to connect it to the phone but not to adjust features that this Bluetooth has.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Alex, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. If you would like to learn more about connecting your Buds2 Pro, check out "How to connect your Galaxy Buds." Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Superior sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great customer service. Would buy from them again. Thank you!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Connectivity is good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, nice smooth earphones and case. Bora purple, looks good. Battery charge is good.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Elllee32, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality, color, and ease of connection with your new buds. We hope you'll reach out to us if experience anything out of the ordinary or there is any way we can help you love your device even more. The Samsung Support Team is a great resource to help in this matter, we have great articles on our website to address a range of topics, and the full device manual. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Comfort, Connectivity, Sound quality
Rated 5 out of 5 stars
Lots of features, great sound, and stylish.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the black matte finish look and feel of the Buds2 Pro. The finish does keep fingerprints and smudges to a minimum. It’s just sleek and subtle. I appreciate the smaller size of both the case and the buds as they are highly portable. The case keeps the buds securely inside magnetically, so I wouldn’t worry about them popping out if placed in a backpack or bag. The buds charge via USB-C and wirelessly which is nice. The fit is interesting. At the beginning, the buds felt like they were loose, and were not creating a good seal. Also, I wonder if they would stay in during heavy movement. I worried about the sound since a good seal makes all the difference. However, once they were in, I was pleasantly surprised that they felt so light, almost forgettable, and the never even moved while doing heavy headshaking and even cartwheels. As far as the seal, choosing the right tips is all you need. I ended up with the large ones and that worked well for me. I wore them one day until the battery ran out (roughly 5 hours, which is average), and I never felt soreness or discomfort. It also helps that they are rated IPX7, so no amount of sweat or rain -even sink water will cause any problems. Plus, they hardly stick out, which is a plus for me. The Buds2 Pro EZ-paired seamlessly with my phone. Of course, that is because it fits well into the Samsung ecosystem. I also paired them with my laptop with no issues. They maintained a strong connection at a good distance, and even through some corners. The controls are very responsive, no matter how many taps. I never felt like they lagged, but I did accidentally activate them while adjusting. Not everything can be controlled through the earbuds, but you can customize them to suit your needs through the app (more on that later). Now, the buds are jam-packed with features. I highly recommend downloading the Wear app if you have. We’re talking about voice detect, which is cool when you talk and the sound turns to ambient mode automatically, read communications aloud, self-hearing check on calls, multi-point switching, in-ear detection for play/pause, “Find my earbuds”, ANC/Ambient modes, a full EQ with presets, gaming mode (low latency), Voice assistant (sorry no other voice assistance, which is a bummer), 360 Audio with headtracking, a nifty earbud fit test (for good seal), and an interesting neck stretch reminder. It certainly feels like a Pro device. The noise cancellation (ANC) is not the best, but good enough. It blocked low-frequency sounds like traffic, airplanes passing by, crowd noise, and a loud vent at home. I also tried different noises through my speakers such as airplane cabin and engine noise with mixed results. I could hear mid and higher frequencies such as keyboard strokes, car horns, higher pitched voices, and a lawnmower rather clearly. However, the ambient mode is superb. It did feel as I didn’t have the buds on as the sound is almost natural and I can distinguish all sounds -even nature’s. The sound quality is what you’d expect from premium earbuds. At the stock tuning, the bass is impactful, punchy, with plenty of sub-bass. It may not satisfy bass-heads, but I prefer precision. The mids are well represented and defined, making vocals, chorus, and rhythm instruments come out clearly. The treble adds even more clarity without being shrill or fatiguing. The soundstage is impressive for earbuds, and imaging and channel separation are distinct. I felt the is sound slightly warm, but natural and very pleasant no matter what I listened to. The star of the show is the ability to listen to 24bit audio. Listening to Ultra HD and lossless files, I was rather impressed. The clarity, soundstage, imaging, and frequency representation almost makes feel like wired HiFi buds -almost. I spent a whole evening listening to my favorite tracks, movies, and some gaming with a smile on my face. Ok, so they’re not exactly at audiophile level, but close enough. The one caveat is that you can only get Hi-Res sound through proprietary Samsung codecs, which means you need a compatible device to enjoy. The other main feature is the spatial 360 sound and headtracking. Unfortunately, this is the one thing that I was less impressed with. The 360 sound provides an interesting experience. It works best with certain video content, but not as much for music as but I found that it degraded the sound considerably. Some sounds sounded muted and other overly forward. The headtracking feature feels more like a gimmick. It does not feel as natural and the switching between left and right was not as smooth as other buds I’ve tried. Since I really never use these features, even on other sets that do it better, this is not a deal-breaker for me. Yes, they are quite pricey. However, they fall right in with other premium or “pro” offerings from other brands. if you live in the ecosystem, can take advantage of the ton of features, and find the form factor and design language to your liking, I’m sure you will be pleasantly satisfied.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Great earphones. A little slippery.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I just wish the edges were a softer material so it doesn't feel like it was cutting into my ear cartilage.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great item, and improvement over Bud Pros
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure check the fit guide from Samsung, as i had issues with them falling out till I did
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product just make sure you have clean ears because they will make a high pitch beep, but it's not the ear buds it's your ears
I would recommend this to a friendRated 5 out of 5 stars
Naught them multiple times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatttttt!!!!!!! This is my 3rd pair. I work on the Docs and keeping losing 1 at a tim
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love them!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new earbuds. My previous earbuds would not hold a charge very long and were not completely wireless.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
They work well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model works even better than the last one. There are lots of customization options. Highly recommended for a noisy workplace.
I would recommend this to a friendRated 2 out of 5 stars
Find a better priced option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Rated 5 out of 5 stars
Great Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Buds 2 Pro True Wireless Earbud Headphones are really great! I recommend them, you will get your money worth.
I would recommend this to a friendRated 5 out of 5 stars
Awesome earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great protable and easy to care for I have washed them once before im not sure if they are water resistant but they worked fine after
I would recommend this to a friend










