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Customer reviews

Rating 4.6 out of 5 stars with 5944 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,944 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They dont turn up very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay well in my ear. They dont turn up very loud. They switch between debices im.not even on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. Definitely worth buying if you need wireless ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great purchase happy customer recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality from Samsung and best buy is great place to buy electronics items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money, greatly suitable for samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, Bad fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, when you can get them to stay in your ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings CourtneyB, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing New Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not better than the first model of the Galaxy Buds. I really was disappointed. I had to return them. While the sound was great when I was at my desk, the connection with my phone while driving was not good at all and the battery life was surprisingly less. I am still using my old Galaxy Buds as they work just fine for now. I'll try the next model. Hopefully, that'll be an upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy buds pro2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and soundvwere great, unfortunately some of samsungs( and others) use something in their earbuds that alot of people, myself included are allergic to, for that reason i can only give it a 2 star rating otherwise it would be a 5

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the outreach, Dan. Your feedback is very important to us as we continue to make improvements to our products and services. We're delighted to see that you are enjoying the high-quality sound of the Buds2 Pro. The Buds2 Pro tips are made with silicone, and the earbud unit itself is made of:
      - Body: Polycarbonate (PC)
      - Speaker Mesh: Stainless Steel
      - Charging contacts: Brass (Palladium/gold plated)
      - Proximity sensor window: Crystal Epoxy
      - Aluminium
      Samsung Electronics does not use any internationally restricted materials or any other potentially harmful materials in any component of the Galaxy Buds that comes into direct contact with the skin. Samsung Electronics also certifies its compliance with international environmental regulations by the authorized international test institutions, for certain materials that could be included in the silicone, plastic, and metal used in Galaxy Buds products. Remove your Galaxy Buds from your ears and consult a dermatologist if the skin where you wear the Galaxy Buds reddens or feels irritated. If you have any further concerns or questions, please be sure to reach out to us at Support and we'll be more than happy to assist you. -Kelvin Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Best Buy totaltech is also an incredible deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good if you have samsung gear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant find them once theyd dead which sucks but everything else is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest headphones in the market!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the ear bugs. Technology has changed a bit. SAMSUNG PRO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My my my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow just wow. Love these gave my kid my jbls!! Give these a try you wont be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound block and works great with phonecalls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy pro buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and good fit.i really like the ambient sound features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercise I really like those I make purchases others for a gift

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great better that pro 1 they dontbfall out of your ear period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product works great with the new Samsung S 23 ultra highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality bu too big for me was falling from my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses them so often and has no complaint with it. Also had a smooth transaction at BestBuy purchasing the product.

    I would recommend this to a friend