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Customer reviews

Rating 4.6 out of 5 stars with 5933 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 5,933 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son oves these. Smooth feeling,comfortable in ear, sounds great and clear. Exactly how I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long lasting battery and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good but was better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the earlier version that I lost and then found but bought this in the meanwhile. I find most earbuds difficult to fit in my ears, so was really happy with the galaxy buds pro. But for some reason this version does not fit as well and seems to dislodge easily. The sound quality and the battery life is really good and definitely looks so much better than the ugly apple earbuds :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Myreview

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound and bass, love the the different modes such as noise canceling etc..also love the long battery i recommended this Samsung buds2 pros to anyone that likes the best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, horrible battery. Buy on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds2 Pro sound great for most genres of music. However, I'd only pick them up on sale. Out of the box they sound pretty mediocre, but the app used to control them, Galaxy Wearable, is very easy to use. It offers a whole bunch of great features. After setting them up, they sound fantastic. Genuinely one of the best out of all the earbuds I've tried. Turn on ANC and 360 Audio for the best experience. Now on to the downsides. They lack the ability to be manually equalized. In my opinion, the few presets they have are just not enough. I find that Dynamic is the best one (For reference, I primarily listen to HipHop and Rock, and I love bass). When I connect them to my PC to manually adjust them, they get drowned out, and produce a static sound seemingly at random. However, this isn't nearly as bad as the next problem: The battery life, It sucks. Roughly 3 to 4 hours maximum on a full charge, assuming you have 360 Audio and ANC or Ambient Sound enabled. It's a big deal, especially when the Buds2 Pros sound so much better with those options toggled on. The case has about 2 full charges, which isn't the greatest either. I got these on sale a while ago, I think 40 or 50% off. At that price, I think it's worth it. Full price is a ripoff. That's about all I have to say about these.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ZeroPointGravity, thak you for sharing your experience with using the Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. The Galaxy Buds2 Pro provide up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Please take a moment to review, "All about your Samsung earbuds’ battery life" to learn what factors may be impacting the life of your battery. If you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe how well these work great sound, also with noise canceling all background noise. Works so well while at the gym I can drown everything out and focus on what I’m doing. I highly recommend these and definitely will enjoy them for a very long time. They charge quickly over night in the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: you can't check the EXACT battery on the case unless the earbuds are connected to them.(there is a red yellow green light integrated on the case to show though) Putting them in their case is a little hard but I'm getting the hang of it Pros: they fit very very very well. Long battery life and charges fast. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds fit very well and dont fall out like the buds 2 do. They have great noise canceling and the audio quality is very nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and very clear. They don't fall out of my ear. I've dropped the case a couple of times but had no issue with the case after impact. I like the matte finish also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have pretty good sound and they are so comfortable to use, the only thing i could say its the battery life, they have so many funtions to use, and that drain battery life, but everything else its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Day and night compared to pro1st gen... but..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to 1st gen Galaxy Bud Pro... These are AWESOME ear buds. They look beautiful,( not that tacky chrome garbage)... they are the most comfortable and most secure fitting ear buds I've ever worn... and this was the prime reason I purchseed these... my Galaxy Bud Pro 1st gen constantly fell out of my ears... I dont know what kind of ears they were testing on... but they were truly awful.. so awul.. my earbuds popped out into traffic.... so reluctantly... I gave these a shot. So why 4 stars? The sound... it's really not good... tinny to the point of annoying... i asjusted settings through my apps to make the sound better... really not ok for $250 Samsung.... why not 2 stars? I imagine this sound issue will be corrected with firmware and galaxy wear updates.... if your phone is "bluetooth connect only" STAY FARRRRR away... if I used these with an iPhone it would be 2 stars. All-in-all... the extreme comfort... and MUCH BETTER touch sense (so annoying on the last model)... these are a win for me. Don't buy these for the sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buds Pro 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously i owned the Galaxy Buds 2. But these Buds Pros 2 is wayyy better. From the comfort in your ear to the sound its amazing. Definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, I really like how they sound. The anc and voice controls are nice. I'm glad that i bought these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these today. Great fit (had to switch to large). Excellent sound rivaling my Bose QC II earbuds. Comfortable and look good. (Bought the white). Won't be returning these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best overall Samsung buds release.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound and build. Super hiding and 24 bit with the Samsung devices. Only thing holding me back from regarding these as best Samsung buds ever is the battery life. But considering the rexh and size , I guess that's the best they could fit in there. Overall a great set of ear bud that I totally recommend. Thanks best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would recommend over anything else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and feature. Nice loud sound and great with the app. Also, the sauna doesnt drain the batteries like other earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echoes

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on the other end hears echoing. Using on Android phone. Returning!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than Buds 3 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than the newer B3P in every way. I have no idea why Samsung couldn't stick to what works. They could've added voice control to these through a firmware and software update but that would give you absolutely no reason to buy the B3P since that's the only benefit to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Honest Buds Pro 2 review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write honest reviews and i love music so hear me out on this. I got the Galaxy Buds 2Pro a few days ago from when this review was written and i love these earbuds so you may ask why did i give a 3 star review? Well the sound is great very very good and clear, the noise cancellation is awesome too. Ambient sound though is not the greatest, i had the Galaxy Buds Plus and the ambient sound on those were better than these which is dissapointing. Unless i don't know how to use ambient sound and have NOT tried to mess with all the possible settings then i dont know. Apart from this though lets talk battery life, one thing i have to say, the battery life is VERY bad. Just today I used them from 7:00 in the morning to 9:30 in the morning WITH Noise cancellation on the whole time and when i checked the life at 9:30 they were at 30% so if I wouldve kept using them i Supposed id get a good 3 hours out of them before running out in total. The Galaxy Buds Plus which i said I had I would have noise cancellation on for a good 5 to 6 hours before it starts notifying me about the battery being low. Would I reccomend these? For someone who doesnt care much for battery life i totally recommend these for sound quality but if youre someone who cares for battery life or needs that battery life with noise cancellation on I suggest looking for other earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing buds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is amazing. Not big at all. The sound is great too and I love the noise canceling feature. They look great too.

    I would recommend this to a friend