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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,919 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them that all I can say sounds great.. Fits perfectly in my ear can't wait for the new ones to come out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality but poor practicality.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer great audio quality, build quality, and features. The only issues I have with the Samsung Buds2 Pro is that they do not stay in your ears well, and the noise cancelling (while I still do use it and enjoy this feature) is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Airbuds for Samsung users

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picks up audio nicely. Durable and fits great in the ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung headphones nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones very comfortable abd very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The last earbuds you'll need to buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely high quality sound. Stays in your ear with little effort and had incredible noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Galaxy Buds Pro 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually sound pretty good, I just wish Samsung made earbuds that wrap around the ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These galaxy buds2 pro is nice and last longer than my previous pair of buds. The galaxy buds are everything. I like them better than my airpods for my IPad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    5 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fit good sound good no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Allergic to the nickle... perfection otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding earbuds ive ever owned... Transparent mode is good ANC is good... They are the loudest Bluetooth earbuds ive listened to...i absolutely love them BUT IM ALLERGIC TO THE NICKLE IN THEM...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great comfort

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit comfortably and the sound quality is great especially when used with a Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is better than beats and noise canceling is unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Easy to find when you loose one. But all in all the sound quality is great better then my previous JBLs so thats saying something

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    AMAZING SOUND but dont be an iphone user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 5th pair of samsungs over the years. Even though im an iOS guy i think these are way better than the air pods. The last versions of these have always come default set up to be able to skip songs right out of the box by double tappng. Somehow some idiot in this version decided that the only defsult features would be pause and play. You have to download the Earbuds app or Wearable app if you want to change the settings and allow song skipping with double tapping. Heres the crazy part. This version of ear buds doesnt work with the Ios wearable app or earbuds app so if you have an iphone, they wont show up in the app when you try and bluetooth them in. How that is possible in todays tech is insane to me. So you better make sure that any song on your playlist is tight cause youre listening to it all. The goods are that the sound in these is incredible as is the noise canceling. It would ne a 5 of 5 easy but for the IOs issues.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Jcrock79, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. Samsung and Android devices using the Galaxy Wearable app (Galaxy Buds, Buds+, Buds Live, Buds Pro, Buds2, Buds2 Pro, Buds3, and Buds3 Pro), or iPhone 7 or later devices running iOS 10 or higher using the Samsung Galaxy Buds app (Galaxy Buds+ or Galaxy Buds Live): * Streaming music * Notifications (not available on iOS) * Spotify integration * Making calls * Ambient sound * Touchpad controls * Battery status * Equalizer sound controls * Find My Earbuds * Restarting or resetting your earbuds * Checking for software updates. To learn more, feel free to check out "How to connect your Samsung Galaxy earbuds." Reach back out to Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Neat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Big step of from the pro 1s, sound is better and the fit is better. Just wish they would drop the makeup case design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is emaculate i love theses headphones base is also there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Super comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Great earbuds with some draw backs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and features are great. Touch controls not so much. Hit or miss most of the time with fwd, bwd and pause. They tend to slip out whem running so fit is not perfect. They work great with a samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Stays in my ears while wearing all day while i work. Good noise canceling and can turn off feature if needed. These fit and feel better than galaxy live buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, 2nd pair! My puppy chewed my last pair. I’d buy them again and again. Sound is great and fur is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great battery life. Connects very easily with my other devices. Overall very happy.

    I would recommend this to a friend