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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,919 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds fit perfectly in my ear, great for jogging! They are clear sounding and block out most outside noises. This is my 3rd pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Join in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend, love the sound and the quality feels great in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I loved them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great the dound Is amazing and the battery life last you about two days working an 8 hour shift having them in use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Bud2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I had the previous earbuds and the upgrades are so much better and clear on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and they are comfortable, there are no better ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these now

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, Ive broken a few pairs but its more me than the airbuds. Ive actively avoided upgrading to the next version becaused I like this model so much. You cant beat them for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are good and block out the noise. Would recommend these to people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    3003 7th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of theses and the battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!. Awesome noise cancelation and conformable to use !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfort in a small package

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and you forget you are wearing them ..easy controls and lasts a while .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good they make sound and the sound is good and the battery is good and the case is good and the anti sound technology is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Sound & Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but app doesn’t work on iPhone. Still like the fit better than AirPods (which were super uncomfortable to wear underneath hearing protection).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bud pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the originals, good quality and great sound. Fits perfect!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds with great features. Coming from Bose soundsports these are exceptionally better, size wise and overall comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. They don't fall off and have a great fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For $150, they're... okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly I will say to only get these if they're on sale. As even at $150 I feel rather disappointed with what I got. They're good earbuds but some missing features and lackluster battery life are a bummer to me. (No multipoint outside of Samsung devices and having maybe 5 hours of battery for the Buds is rather bad) Not to mention the fit with the stock eartips were poor. I had to get some Diofit flanged ear tips to have them stay inside my ears properly. Another problem is both the shape of the Buds and the touch controls. Whenever I need to readjust them, I always inadvertently activate the ANC or transparency. What I do like is the transparency and the ANC being among the best I've had in earbuds. And that's impressive since these came out just over 2 years ago. Overall if I knew about the poor fit, lack of multipoint, and below average battery life I would have avoided these. But they have grown on me and do work for what I need. Nowadays there's many other choices with better performance and price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha MrBurns, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro provide up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" and "How to wear your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro. Keep in mind that we offer a plethora of resources, like device manuals and interactive simulators, for our customers to transition seamlessly into their devices. If you would like to share any other feedback with us or if you would like further assistance and/or help with troubleshooting your device, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are amazing it cuts out background noises 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect accessory for your Galaxy Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love the battery life, sound quality and easy of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May not be reliable, but sound is solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left bud gave out precisely 11 months after purchase. Luckily Samsung replaced it per the 1 year warranty but it's worth noting for future buyers. I've had several pairs of Galaxy Buds and this was the only version that ever gave out. The replacement is doing well 4 months later and so hopefully I just got a lemon. Sound quality wise, I'm no audiophile but these sound very good to me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...would recommend..sound is clear battery life is long. Everyday use!!!

    I would recommend this to a friend