Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,934 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice hardware Android audio Quality perfect for Samsung phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Reasonable Purchase!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound! Reasonable for the price. The only issue is that i have uneven ear entrances so the fitting is a little off but they don't fall out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Fits perfect and good battery life. Perfect to work out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For $150, they're... okay

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly I will say to only get these if they're on sale. As even at $150 I feel rather disappointed with what I got. They're good earbuds but some missing features and lackluster battery life are a bummer to me. (No multipoint outside of Samsung devices and having maybe 5 hours of battery for the Buds is rather bad) Not to mention the fit with the stock eartips were poor. I had to get some Diofit flanged ear tips to have them stay inside my ears properly. Another problem is both the shape of the Buds and the touch controls. Whenever I need to readjust them, I always inadvertently activate the ANC or transparency. What I do like is the transparency and the ANC being among the best I've had in earbuds. And that's impressive since these came out just over 2 years ago. Overall if I knew about the poor fit, lack of multipoint, and below average battery life I would have avoided these. But they have grown on me and do work for what I need. Nowadays there's many other choices with better performance and price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha MrBurns, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro provide up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" and "How to wear your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro. Keep in mind that we offer a plethora of resources, like device manuals and interactive simulators, for our customers to transition seamlessly into their devices. If you would like to share any other feedback with us or if you would like further assistance and/or help with troubleshooting your device, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung Galaxy Buds2 Pro True Wireless Earbud Head

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is another area where these earbuds shine. Thanks to their ergonomic design and multiple ear tip options, they fit snugly in my ears without causing any discomfort, even during extended listening sessions. Plus, their lightweight construction makes them perfect for wearing on the go, whether I'm commuting, working out, or simply relaxing at home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very confortable fits very good. Love the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than ipods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great very underrated. Noise canceling is outstanding. Fit in your ear is very comfortable and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bud 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and noisr canceling feature works great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good. Sounds super clear. Fits good in my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy. Easy to get stolen. Keep it close.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact. Great sound. Sound deadening is awesome. Con: too easy to get stolen and no way to successfully track. Mine was stolen within a month.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Jabra Elite and these are way better. The sound is amazing and they are also really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds Pro2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good headseats i take them fishing with me every trip, good batery and sound quality, worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Life changing buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing sound and noise cancellation. Great fit. Love the feature that turns noise cancellation off and back on when it senses my voice. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great evolution of the ear bud

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, excellent noise canceling and sound and bass are on point. What else can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect buds,amazing sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working amazing so far, the sound quality is perfect.. only issue is they don't connect with my Ipad

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, good fit, and easy to use and syn to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice buds, just would not stay in my ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good, connect great. Comfortable but slid out of my ears too easily, then I would accidentally change something while trying to adjust them back in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, fits in your ears, and has a bunch of nice-to-have features if you own a Galaxy phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Great buy would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I had the original ones 1st and these are way better. Better life is pretty good, but the noise cancelation is top tier.

    I would recommend this to a friend