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Customer reviews

Rating 4.6 out of 5 stars with 5944 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,944 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    AMAZING SOUND but dont be an iphone user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 5th pair of samsungs over the years. Even though im an iOS guy i think these are way better than the air pods. The last versions of these have always come default set up to be able to skip songs right out of the box by double tappng. Somehow some idiot in this version decided that the only defsult features would be pause and play. You have to download the Earbuds app or Wearable app if you want to change the settings and allow song skipping with double tapping. Heres the crazy part. This version of ear buds doesnt work with the Ios wearable app or earbuds app so if you have an iphone, they wont show up in the app when you try and bluetooth them in. How that is possible in todays tech is insane to me. So you better make sure that any song on your playlist is tight cause youre listening to it all. The goods are that the sound in these is incredible as is the noise canceling. It would ne a 5 of 5 easy but for the IOs issues.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Jcrock79, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. Samsung and Android devices using the Galaxy Wearable app (Galaxy Buds, Buds+, Buds Live, Buds Pro, Buds2, Buds2 Pro, Buds3, and Buds3 Pro), or iPhone 7 or later devices running iOS 10 or higher using the Samsung Galaxy Buds app (Galaxy Buds+ or Galaxy Buds Live): * Streaming music * Notifications (not available on iOS) * Spotify integration * Making calls * Ambient sound * Touchpad controls * Battery status * Equalizer sound controls * Find My Earbuds * Restarting or resetting your earbuds * Checking for software updates. To learn more, feel free to check out "How to connect your Samsung Galaxy earbuds." Reach back out to Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung Galaxy pro earbuds-Graphite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely expected more from these earbuds. The volume doesn't get very loud, and I can still hear my background with the ANC on. Although I have on the smallest ear canal attachment, I struggle to keep the left one in my ear. The battery life is not good when talking on the phone with them. These are a better quality than my previous Samsung earbuds, though. I paid $189 + tax, and they weren't worth that price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sophisticatedlady, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important specific features of your device are to you. We'd be happy to help you troubleshoot the ANC feature and volume of your device. We have two articles to help in this matter titled "Use Active noise canceling on your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team if these experiences continue. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pros 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing better fitting in the ear then the first ones less glitches and almost no connection issues for me

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Afordability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, blocks outside noise, easy comfort A++

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound quality is good and stay in the ear very well. Only fallback i have seen is you need both headphones in to fully control the volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear bud perfected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality astounding, clear sound, samsung out did themselves!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy, works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I switched to Samsung ecosystem from Apple. Work great and sound great. Noise cancellation does not feel as good as Airpods Pro 2, awareness is better. Thes can cause some discomfort wearing for long periods of time or if wearing while laying down, I didnt notice the discomfort with Airpods. Easier to remove and replace from case than Airpods. Overall happy with them, would reccomend for samsung users. Charging case is fast on wireless and buds charge quickly in case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting much better for the price difference. Dont get me wrong they sound good but not at the level of airpods pro. Its almost worth keeping the buds 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more bass, but overall really good. And they hook up to my phone easy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. I use these almost all day long for work and have used them to replace my AirPods Pro. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have been the best by far. I've recent purchased the the bud pro 3 but still prefer the 2's. The sound quality is great. Ive even used them for sound counseling when ive had Migraines. It really shuts out the background noise expedentially. I trully cannot give these up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung air bugs are very nice to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Samsung air bug 2. They were great with my phone. And my Talbot, they're both Samsung. Sounds great and you lucky you can hear people talking. It's great. Or you don't want to hear people turn on no noise. It is great. I am very happy how long it? I can hear from the hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Phenomenal-ish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery life is phenomenal. I would have given it a 5 star if it had some type of wing on it to keep it seated better in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung got it right

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found the right earbuds. Really nice sound quality and super comfortable to wear. And the Intelligent Active Noise Cancellation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality but poor practicality.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer great audio quality, build quality, and features. The only issues I have with the Samsung Buds2 Pro is that they do not stay in your ears well, and the noise cancelling (while I still do use it and enjoy this feature) is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buds yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Galaxy Buds yet! All day comfort and stay in you ear with good noise canceling. I still love the personal settings control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I am so happy I bought these ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and the buds are comfortable to wear. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Galaxy Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are one of the best that I have had. The sound is amazing. The buds and the case are cute. The battery life is faily decent. I haven't had an issue with it yet. Overall, i really enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly amazing sound quality and clarity. The fit of these and the weight make them barely noticable and comfortable to wear all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung galaxy Buds2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, it sounds very good and the battery lasts longer and charges afaster, the only problem I had was that the headphones slipped out of my ears over time

    I would recommend this to a friend