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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Excellent in drowning out your co-workers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only issue is connecting to tv other than that great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose was and is constantly known for best soinding speakers! See for yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and stays in the ears no matter what.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Principe_25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a high quality product and impressive sound, first class quality that's what I liked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for planes, trains, and automobiles!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and completely blocks out the noise around you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and have great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sounds. Awesome silence.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely my new favorite headphones. The noise cancelling is top tier, the sound is phenomenal, and the ear buds fit easily and comfortably. My main complaint with the previous iteration was bulk and comfort. Both of these issues have been masterfully addressed. Good job Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product best in ear headphones I have purchased highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo sound. And most noise cancelling ability

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds! The noise canceling works great even while running a lawnmower!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I like ot its amazing and I recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound good but dont like to be charged.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and noise canceling but when you put them in the case to charge almost everytime they fail to charge and require a lot of messing with them to get them to charge.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mike,

      I'm sorry that you're facing some difficulty with charging your earbuds. This shouldn't be happening and I'd love to help.

      It's important to ensure that the stability bands are fitted correctly. Otherwise, this can disrupt the earbuds making contact with the connectors. Some additional steps to address charging concerns can also be found here - https://bose.life/3rcQaAZ.

      If the issue remains, please reach out to our customer support for further assistance - https://www.bose.com/en_us/contact_us.html.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great noise cancelling technology

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're too little I got big hands they fit in the ears okay but overall I like the first gen better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you've been having trouble operating the QuietComfort Earbuds II, Kevin, though they do fit well in your ears. The touch controls can take a little getting used to, and our support team will be happy to advise on this, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can hear well where ever you are!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, noise cancelling where ever you are and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mary Reising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional ear buds. But then again, I love everything Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Crappy Product From Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great (when I could get them to pair with my phone, which wasn't often) and the active noise cancelling worked well. After a week of constantly having to re pair with my phone I returned them and bought Sennheiser earbuds (superior in every way and even cost less!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you returned your QuietComfort Earbuds II, though you really enjoyed the sound and noise cancelling! If the earbuds won't pair to your phone, try rebooting your phone, and try resetting the earbuds as shown here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/qc_earbuds_ii/article.html. Our support team will also be on hand to assist, if further assistance is needed. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound from bose earbuds, what else needs to be said.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work like would’ve expected from a Bose product. Best noise canceling I have used.

    I would recommend this to a friend