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Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

Model: 870730-0010
SKU: 12538107
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$699.00
Specifications
  • Noise Cancelling (Active)
    Yes
    Sound Mode
    Stereo
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    Yes
    Maximum Wireless Range
    30 feet
  • Key Specs
    • Noise Cancelling (Active): true
    • Sound Mode: Stereo
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 30 feet
    • Water Resistant: true (Resists some degree of water penetration.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Headphone Fit: In-Ear
    • Battery Life: 6 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
    • Ear Tip Sizes Included: Small, Medium, Large
  • General
    • Brand: Bose
    • Model Number: 870730-0010
    • Product Name: QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones
    • Color: Triple Black
    • Ear Cushions: true
    • Ear Tip Sizes Included: Small, Medium, Large
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: true
    • Integrated Amplifier: false
    • Volume Limiting Function: false
    • Sound Mode: Stereo
  • Connectivity
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Bluetooth Version: 5.3 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Maximum Wireless Range: 30 feet
  • Features
    • Water Resistant: true (Resists some degree of water penetration.)
    • Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Controls: Call, Mute, Track selection, Volume
    • Body Metrics Measured: Not Applicable
    • Lighting Type: None
  • Design
    • Headphone Fit: In-Ear
    • Style: Travel
  • Power
    • Rechargeable: true
    • Battery Life: 6 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Charging Accessory Included: Cable, Case
    • Battery Life Provided by Charging Case: 18 hours
    • Charging Interface(s): USB-C, USB-C (The connection for transmitting power to charge the device.)
    • On/Off Switch: Automatic
  • Compatibility
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Dimensions
    • Product Height: 1.2 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 0.68 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 1.05 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 0.006 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 017817838320

Experience customized audio and acclaimed noise cancellation with Bose QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones, featuring pioneering CustomTune sound calibration technology that intelligently personalizes the noise cancellation and sound performance to your ears. These true wireless earbuds represent a revolutionary advance in noise cancellation and deliver lifelike, balanced sound with nuance, clarity, and depth. The simple touch interface provides device-free control of music, calls and noise cancellation levels, including Quiet Mode for maximum noise cancellation and Aware Mode for keeping an ear to your surroundings. Find a secure fit for your ear shape with the included Bose Fit Kit, which contains three sizes of ear tips and stability bands, all made from soft silicone for continuous comfort. Own your uniqueness with the Bose QuietComfort Earbuds II.

  • CustomTune sound calibration: Your music sounds best when the listening experience is tailored to you. That’s why Bose QuietComfort Earbuds II are engineered with pioneering CustomTune sound calibration technology that optimizes the noise cancellation and sound performance to fit your ears.
  • Proprietary active noise cancelling technology: Bose QuietComfort Earbuds II Active Noise Cancelling Headphones contain powerful microphones that detect environmental noise and generate an opposing signal to cancel it, allowing you to tune out distractions and focus on crushing your goals.
  • Legendary sound in a sleek, stylish package: With high-performance drivers, amps and electronics that are engineered to fit a small package, these wireless earphones deliver lifelike, balanced sound with nuance, clarity and depth, so you can get in the zone and feel seamlessly connected to your music.
  • Multiple noise cancellation modes: You’re in control of your sound. Easily switch between Quiet Mode for maximum noise cancellation and Aware Mode with ActiveSense technology to hear your music and surroundings at the same time. Use the Bose app to create custom noise cancellation modes.
  • Simple device-free touch controls: Stay focused while multitasking and boost productivity with simple touch controls that let you control your music, change noise cancellation modes, and answer calls without ever touching your phone.
  • Sensors that know when they’re in – and pause when they’re out: Need to pause your music to have a quick conversation? Bose QuietComfort Earbuds II Wireless Bluetooth Earbuds have sensors that know when they’ve been inserted or taken out. Remove an earbud and your music will automatically pause.
  • True wireless earbuds powered by advanced Bluetooth 5.3: Experience uninterrupted sound and reliable connectivity with these true wireless earbuds powered by advanced Bluetooth 5.3 capability. Bluetooth 5.3 offers a strong, continuous connection within 30 feet of a paired device.
  • Up to 6 hours of battery life per charge: Stay absorbed in the music you love for up to 6 hours on a single charge. Bose QuietComfort Earbuds II Bluetooth Earphones come with a convenient charging case that holds three additional 6-hour charges, for 24 total hours of listening time.
  • Rated IPX4 for sweat and water resistance: Take your earphones with you wherever you go. Bose QuietComfort Earbuds II Bluetooth Wireless Earbuds have an IPX4 environmental rating for sweat and water resistance, so they can handle drips, sprays, and splashes without damage.
  • Built-in noise-rejecting microphones: Enjoy clear, natural-sounding phone conversations. Each earbud contains two noise-rejecting microphones that focus on the sound of your voice and filter out ambient noise and wind. Digital signal processing further enhances the sound quality of your calls.
  • Three sizes of ear tips and stability bands: For all-day comfort and a secure fit for your unique ear shape, Bose QuietComfort Earbuds II Bluetooth Noise Cancelling Earbuds come with a Bose Fit Kit that contains three sizes of ear tips and stability bands, all made from soft silicone.
  • Additional personalization options in the Bose app: Set up your wireless noise cancelling earbuds and further personalize your audio experience using the Bose app. With the app, you can change noise cancellation levels, adjust your EQ settings, create custom shortcuts, and more.
  • Listen without interruptions — with single earbud listening.: Want to listen to your music or take a phone call with just one earbud? With the single earbud listening feature, take out the left or right earbud and the other will keep on playing.
  • Legal*: Acoustic Noise Cancelling, ActiveSense, Bose, Bose Music, QC, QuietComfort, and QuietComfort Earbuds, are trademarks of Bose Corporation. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Whats Included
  • 2 Bose QuietComfort Earbuds II
  • Bose Fit Kit: 3 ear tips (small, medium, large), and 3 pairs of stability bands (small, medium, large)
  • Charging case
  • USB-C (A to C) cable (12")
  • Quick Start Guide
  • Safety Sheet

Q: Can you pair 2 device at same time? If so how?

A: I just purchased these at a cost of $277 and found only one blue tooth device can connect at a time. This is frustrating if you are using them with multiple devices and need to manually select between connections. The previous version of the same ear buds allows for this option, so this is a step back in my opinion. Not acceptable for the high cost.

Q: Are these headphones comfortable to sleep in? I'm a side sleeper and looking for a pair of headphones to drown out my partner's snoring.

A: I disagree with previous answer, I doubt he's actually tried. I HAVE these and DO sleep with them for noise suppression. I also have Apple AirPods Pro 2's that I've tried sleeping with. Those are 'ok' on suppression but just as noticeable on side sleeping as the Bose. The Bose LOOK bulkier and ARE a tiny bit bigger, BUT somehow they are actually are comfortable to sleep (including side sleeping) and have excellent noise suppression (better than the apples btw). It's worth a try for you. They work for me even better than the AirPod Pros 2 (side sleeper)

Q: Are all these positive reviews just Bose and BestBuy employees trying to generate interest? They are all way too positive. I agree it looks bogus.

A: No, these are reviews left from members from the tech insider network program. Not Best Buy or Bose employees.

Q: Has the update gone out yet for single side use? And will the update allow you to be able to talk on the phone with the left side only?

A: Not yet and that my biggest problem with these ear buds it’s 2023 and Bose is still making us use the right ear bud as the main. Still thinking bout returning them back because of this issue.

Q: Is there any noticeable delay between audio and video when watching movies (streaming)? Thank you.

A: It depends on your source audio device. There isn't a delay on my iPhone, iPad, or MacBook Air. There is a slight delay on my Asus ROG Ally running Windows 11, but only when gaming. The built-in Movies & TV app can correct for the delay. Some devices/apps can correct for the delay, others can't. It's something you'll need to experiment with.

Q: How are there lots of (all positive) reviews for these when they aren't out yet? Even large publications aren't releasing reviews until they are available for pre-order on the 15th.

A: Anonymous is correct, products are given to reviewer‘s in a Best Buy program called tech insiders. Reviewers try them out and leave their review

Q: are these earbuds fully compatible with apple ipod nano 7th generation?

A: While the earbuds should connect to the iPod Nano 7th Gen. To access the full range of features available to the earbuds, we'd recommend connecting them to a phone with the Bose Music app on it.

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Pros for Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
There were no pros for this productSound Quality, Comfort, Battery Life, Fit, ConnectivityThere were no pros for this productSound Quality, Comfort, Fit, Battery Life, Design
Cons for Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
There were no cons for this productDesignThere were no cons for this productConnectivity, Volume

Specs

Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Bose is the Best

    Just got them delivered, I previously had Airpods Pro 1st generation which lasted for a while, now that it is time to switch on 2nd generation launch, was little confused as Bose has launched QC II almost the same time. So try it why not? Until i listen to the first ever song on full volume in these, i did not realize how much i missed the bass centric music which Bose is quite good at. I'm loving these, heard that Apple pros 2nd gen also improved the bass quality, i did not try those as I'm keeping these anyway. Fit: The default ear tips that came with the package fit perfectly, I tried to do some workout and running, they were well in place. Sound Quality: I absolutely love the crisp quality of sound and sometimes the thumping bass which is the main reason to buy these. ANC: With these buds On and playing music, i felt like i was the only person in the gym. Battery: I am going with the product specifications as i did not count on how many hours i listened to and haven't tried draining the battery either. Bose App: The "Transferring Update" will take sometime as mentioned in the guidelines, but you can still listen to music as it runs in background. Adjusting EQ is easy in the app which is missing in iOS world. Cons: 1. sometimes while switching between Quite and Aware modes, noticed that one of the earphone mutes or lost sound. 2. Wireless charging, I'm not a fan of this though as instead of placing it on a coil, I just have to plug it to USB. But this is something missing. 3. Multi point connection is something i miss from the Airpods pro by owning QC II's. Yes, I have iPad, iPhone and Apple TV.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by PraveenSid

  • Rated 4 out of 5 stars

    Very good, probably better for Android than iOS

    Sound quality is excellent like I expect with a Boss product. Have that signature Bose sound and an adjustable EQ in the Bose app. Bose went with a more AirPod design for these. The fit is comfortable, especially after going through the extra wingtips and ear tips to find the right combination. These are light enough to wear for extended periods without issue. The charge case is a bit bigger than some earbuds I’ve used but still pocketable. The ANC is AMAZING and I love that they’re adjustable. The audio pass through is very good as well. You can add your own presets for ANC level as well through the Bose App. Now the negatives. Using the Bose app for updates and EQ on iPhone is terrible. It’s slow and non reactive at times. Also have had some connection issues with my iPhone where I’ve had to put one or both earbuds back into the case to restart the connection. I did update them in the Bose app (wasn’t sure if it worked because it kept freezing) but it says they’re up to date now. Hopefully the connection issues will be fixed now. Only time will tell. Touch controls on the stem are decent but not the most responsive I’ve used. That leads me to say if you’re an iPhone user I would recommend sticking with AirPods Pro if you want that Apple convenience of every thing “just working” every time. Still deciding whether to return these for the new AirPods Pro 2 for that convenience alone. The sound quality of the first gen AirPods Pro weren’t on the level of these Bose so I’m curious if the second gen improved the sound quality anywhere near these. If you can live with not having the “Apple” ease of use and can live with some connection issues (again new product might improve over time) the sound quality and ANC are amazing.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by JayLov1011

  • Rated 4 out of 5 stars

    Good sound/design but lacking wireless charging.

    I love the new smaller design, the custom fit, and of course the sound quality of these earbuds. There’s definitely more sub bass present in this new version, so genres like Hip-Hop & EDM sound amazing. The EQ in the Bose Music App works great too so you can personalize the sound to your liking. Bose took the first gen and improved it in every aspect. The noise cancellation is “God-Tier” as YouTuber Flossy Carter puts it lol. The only problem is that it does not support wireless charging

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by AkashP

  • Rated 4 out of 5 stars

    Compact size but similar sound to original QC buds

    I've been using the original Bose QC earbuds for a few years. I was always impressed with the level of noise cancellation that you can get from just earbuds. While they work well, I also thought the buds themselves and the storage case were really large. But one of the reasons I chose Bose over other brands was that the original ear tips (the "stayhear" style) don't get shoved into your ear canal, which I find to be uncomfortable. So I was wary about the new design of these buds, but I took a chance on them anyway. Most noticeably, the buds and case are much smaller than the original though that comes at the expense of no longer having wireless charging. If it's not clear from the photos, the tips on these new earbuds do get pressed into your ear canal; however, they are actually more similar to the previous style than I thought. The tips are thin hollow silicone and very soft. So far I haven't found them to be uncomfortable like other brands that are designed to stick in your ear canal. It took some playing around with the different sizes (of both the tips and the "wing" that you can add to them) to get my earbuds to fit right. In my case, one ear needed a different size than the other. The sound is quite good, not all that different than my original QCs. In fact, going back and forth a few times, I'm not sure I can tell the difference. The noise cancellation, from what I can tell, is a small step up from the original QCs. I have yet to use them on a plane, but in drowning out air conditioners, a nearby freeway, and other ambient sounds, I do notice a small improvement. I suspect that much of it has to do with the tighter fit that these tips have in your ear canal, though some professional reviewers mentioned that Bose said the noise cancellation algorithm is also more advanced in these. As always, they want you to use the Bose app, but you only really need to install it to do any firmware updates and get the "tap" shortcuts set up. Once you've done that, you can delete the app and use them just like regular bluetooth headphones. One minor nit-pick is that the method of changing the noise reduction levels through tapping on the earbud has changed -- it is now a press-and-hold, which actually takes a few seconds longer than the previous method (and sometimes fails to register). This is irritating when someone is talking to you and you want to quickly turn on ambient mode. Instead, you may have to simply pull out an earbud manually to talk to someone.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by schwnj

  • Rated 4 out of 5 stars

    Overall amazing, just not for me.

    ANC is top-notch. Better than the AirPods Pro 2. I sit next to a noisy window fan and I can’t hear it at all with these earbuds. They are comfortable and fit perfectly. Battery life and touch controls have also been great. Unfortunately, I have two deal breakers. The first deal breaker is the overall listening experience. Don't get me wrong, the sound quality is clear, crisp, and well-balanced. But to my ears, they lack excitement. I listened to Bruno Mars' Finesse and I did not jam to the song like I usually would. The percussion just doesn't sound strong enough even after adjusting the EQ in the app. The second and main deal breaker is connectivity. I've owned two Bose headphones and various brands of earbuds and headphones. Among them all, I have the worst experience with Bose when it comes to connectivity. At times they connect instantly, at times it takes me a good five minutes to go through the whole ordeal of reconnecting them. Sadly this is still an issue with these earbuds. At times only one side is connected. Additionally, these buds still use the same voice. Each time I hear the woman's voice when I try to reconnect, I am reminded of the times I struggled with connectivity on my other Bose headphones.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

    Posted by Annie

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