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Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

Model: 870730-0020
SKU: 12563904
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About this product

Experience customized audio and acclaimed noise cancellation with Bose QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones, featuring pioneering CustomTune sound calibration technology that intelligently personalizes the noise cancellation and sound performance to your ears. These true wireless earbuds represent a revolutionary advance in noise cancellation and deliver lifelike, balanced sound with nuance, clarity, and depth. The simple touch interface provides device-free control of music, calls and noise cancellation levels, including Quiet Mode for maximum noise cancellation and Aware Mode for keeping an ear to your surroundings. Find a secure fit for your ear shape with the included Bose Fit Kit, which contains three sizes of ear tips and stability bands, all made from soft silicone for continuous comfort. Own your uniqueness with the Bose QuietComfort Earbuds II.

Features
  • CustomTune sound calibration

    Your music sounds best when the listening experience is tailored to you. That’s why Bose QuietComfort Earbuds II are engineered with pioneering CustomTune sound calibration technology that optimizes the noise cancellation and sound performance to fit your ears.

  • Proprietary active noise cancelling technology

    Bose QuietComfort Earbuds II Active Noise Cancelling Headphones contain powerful microphones that detect environmental noise and generate an opposing signal to cancel it, allowing you to tune out distractions and focus on crushing your goals.

  • Legendary sound in a sleek, stylish package

    With high-performance drivers, amps and electronics that are engineered to fit a small package, these wireless earphones deliver lifelike, balanced sound with nuance, clarity and depth, so you can get in the zone and feel seamlessly connected to your music.

  • Multiple noise cancellation modes

    You’re in control of your sound. Easily switch between Quiet Mode for maximum noise cancellation and Aware Mode with ActiveSense technology to hear your music and surroundings at the same time. Use the Bose app to create custom noise cancellation modes.

  • Simple device-free touch controls

    Stay focused while multitasking and boost productivity with simple touch controls that let you control your music, change noise cancellation modes, and answer calls without ever touching your phone.

  • Sensors that know when they’re in – and pause when they’re out

    Need to pause your music to have a quick conversation? Bose QuietComfort Earbuds II Wireless Bluetooth Earbuds have sensors that know when they’ve been inserted or taken out. Remove an earbud and your music will automatically pause.

  • True wireless earbuds powered by advanced Bluetooth 5.3

    Experience uninterrupted sound and reliable connectivity with these true wireless earbuds powered by advanced Bluetooth 5.3 capability. Bluetooth 5.3 offers a strong, continuous connection within 30 feet of a paired device.

  • Up to 6 hours of battery life per charge

    Stay absorbed in the music you love for up to 6 hours on a single charge. Bose QuietComfort Earbuds II Bluetooth Earphones come with a convenient charging case that holds three additional 6-hour charges, for 24 total hours of listening time.

  • Rated IPX4 for sweat and water resistance

    Take your earphones with you wherever you go. Bose QuietComfort Earbuds II Bluetooth Wireless Earbuds have an IPX4 environmental rating for sweat and water resistance, so they can handle drips, sprays, and splashes without damage.

  • Built-in noise-rejecting microphones

    Enjoy clear, natural-sounding phone conversations. Each earbud contains two noise-rejecting microphones that focus on the sound of your voice and filter out ambient noise and wind. Digital signal processing further enhances the sound quality of your calls.

  • Three sizes of ear tips and stability bands

    For all-day comfort and a secure fit for your unique ear shape, Bose QuietComfort Earbuds II Bluetooth Noise Cancelling Earbuds come with a Bose Fit Kit that contains three sizes of ear tips and stability bands, all made from soft silicone.

  • Additional personalization options in the Bose app

    Set up your wireless noise cancelling earbuds and further personalize your audio experience using the Bose app. With the app, you can change noise cancellation levels, adjust your EQ settings, create custom shortcuts, and more.

  • Listen without interruptions — with single earbud listening.

    Want to listen to your music or take a phone call with just one earbud? With the single earbud listening feature, take out the left or right earbud and the other will keep on playing.

  • Legal*

    Acoustic Noise Cancelling, ActiveSense, Bose, Bose Music, QC, QuietComfort, and QuietComfort Earbuds, are trademarks of Bose Corporation. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.

See all features
Specifications
  • Noise Cancelling (Active)
    Yes
    Sound Mode
    Stereo
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    Yes
    Maximum Wireless Range
    30 feet
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Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Bose is the Best

    Just got them delivered, I previously had Airpods Pro 1st generation which lasted for a while, now that it is time to switch on 2nd generation launch, was little confused as Bose has launched QC II almost the same time. So try it why not? Until i listen to the first ever song on full volume in these, i did not realize how much i missed the bass centric music which Bose is quite good at. I'm loving these, heard that Apple pros 2nd gen also improved the bass quality, i did not try those as I'm keeping these anyway. Fit: The default ear tips that came with the package fit perfectly, I tried to do some workout and running, they were well in place. Sound Quality: I absolutely love the crisp quality of sound and sometimes the thumping bass which is the main reason to buy these. ANC: With these buds On and playing music, i felt like i was the only person in the gym. Battery: I am going with the product specifications as i did not count on how many hours i listened to and haven't tried draining the battery either. Bose App: The "Transferring Update" will take sometime as mentioned in the guidelines, but you can still listen to music as it runs in background. Adjusting EQ is easy in the app which is missing in iOS world. Cons: 1. sometimes while switching between Quite and Aware modes, noticed that one of the earphone mutes or lost sound. 2. Wireless charging, I'm not a fan of this though as instead of placing it on a coil, I just have to plug it to USB. But this is something missing. 3. Multi point connection is something i miss from the Airpods pro by owning QC II's. Yes, I have iPad, iPhone and Apple TV.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by PraveenSid

  • Rated 4 out of 5 stars

    Very good, probably better for Android than iOS

    Sound quality is excellent like I expect with a Boss product. Have that signature Bose sound and an adjustable EQ in the Bose app. Bose went with a more AirPod design for these. The fit is comfortable, especially after going through the extra wingtips and ear tips to find the right combination. These are light enough to wear for extended periods without issue. The charge case is a bit bigger than some earbuds I’ve used but still pocketable. The ANC is AMAZING and I love that they’re adjustable. The audio pass through is very good as well. You can add your own presets for ANC level as well through the Bose App. Now the negatives. Using the Bose app for updates and EQ on iPhone is terrible. It’s slow and non reactive at times. Also have had some connection issues with my iPhone where I’ve had to put one or both earbuds back into the case to restart the connection. I did update them in the Bose app (wasn’t sure if it worked because it kept freezing) but it says they’re up to date now. Hopefully the connection issues will be fixed now. Only time will tell. Touch controls on the stem are decent but not the most responsive I’ve used. That leads me to say if you’re an iPhone user I would recommend sticking with AirPods Pro if you want that Apple convenience of every thing “just working” every time. Still deciding whether to return these for the new AirPods Pro 2 for that convenience alone. The sound quality of the first gen AirPods Pro weren’t on the level of these Bose so I’m curious if the second gen improved the sound quality anywhere near these. If you can live with not having the “Apple” ease of use and can live with some connection issues (again new product might improve over time) the sound quality and ANC are amazing.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by JayLov1011

  • Rated 4 out of 5 stars

    Good sound/design but lacking wireless charging.

    I love the new smaller design, the custom fit, and of course the sound quality of these earbuds. There’s definitely more sub bass present in this new version, so genres like Hip-Hop & EDM sound amazing. The EQ in the Bose Music App works great too so you can personalize the sound to your liking. Bose took the first gen and improved it in every aspect. The noise cancellation is “God-Tier” as YouTuber Flossy Carter puts it lol. The only problem is that it does not support wireless charging

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by AkashP

  • Rated 4 out of 5 stars

    Compact size but similar sound to original QC buds

    I've been using the original Bose QC earbuds for a few years. I was always impressed with the level of noise cancellation that you can get from just earbuds. While they work well, I also thought the buds themselves and the storage case were really large. But one of the reasons I chose Bose over other brands was that the original ear tips (the "stayhear" style) don't get shoved into your ear canal, which I find to be uncomfortable. So I was wary about the new design of these buds, but I took a chance on them anyway. Most noticeably, the buds and case are much smaller than the original though that comes at the expense of no longer having wireless charging. If it's not clear from the photos, the tips on these new earbuds do get pressed into your ear canal; however, they are actually more similar to the previous style than I thought. The tips are thin hollow silicone and very soft. So far I haven't found them to be uncomfortable like other brands that are designed to stick in your ear canal. It took some playing around with the different sizes (of both the tips and the "wing" that you can add to them) to get my earbuds to fit right. In my case, one ear needed a different size than the other. The sound is quite good, not all that different than my original QCs. In fact, going back and forth a few times, I'm not sure I can tell the difference. The noise cancellation, from what I can tell, is a small step up from the original QCs. I have yet to use them on a plane, but in drowning out air conditioners, a nearby freeway, and other ambient sounds, I do notice a small improvement. I suspect that much of it has to do with the tighter fit that these tips have in your ear canal, though some professional reviewers mentioned that Bose said the noise cancellation algorithm is also more advanced in these. As always, they want you to use the Bose app, but you only really need to install it to do any firmware updates and get the "tap" shortcuts set up. Once you've done that, you can delete the app and use them just like regular bluetooth headphones. One minor nit-pick is that the method of changing the noise reduction levels through tapping on the earbud has changed -- it is now a press-and-hold, which actually takes a few seconds longer than the previous method (and sometimes fails to register). This is irritating when someone is talking to you and you want to quickly turn on ambient mode. Instead, you may have to simply pull out an earbud manually to talk to someone.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    Posted by schwnj

  • Rated 4 out of 5 stars

    Overall amazing, just not for me.

    ANC is top-notch. Better than the AirPods Pro 2. I sit next to a noisy window fan and I can’t hear it at all with these earbuds. They are comfortable and fit perfectly. Battery life and touch controls have also been great. Unfortunately, I have two deal breakers. The first deal breaker is the overall listening experience. Don't get me wrong, the sound quality is clear, crisp, and well-balanced. But to my ears, they lack excitement. I listened to Bruno Mars' Finesse and I did not jam to the song like I usually would. The percussion just doesn't sound strong enough even after adjusting the EQ in the app. The second and main deal breaker is connectivity. I've owned two Bose headphones and various brands of earbuds and headphones. Among them all, I have the worst experience with Bose when it comes to connectivity. At times they connect instantly, at times it takes me a good five minutes to go through the whole ordeal of reconnecting them. Sadly this is still an issue with these earbuds. At times only one side is connected. Additionally, these buds still use the same voice. Each time I hear the woman's voice when I try to reconnect, I am reminded of the times I struggled with connectivity on my other Bose headphones.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

    Posted by Annie

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Pros for Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
There were no pros for this productSound Quality, Comfort, Fit, Battery LifeSound Quality, Comfort, Battery Life, Fit, ConnectivitySound Quality, Comfort, Fit, Battery Life, Design
Cons for Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
There were no cons for this productConnectivityDesignConnectivity, Volume

Specs

Questions & Answers
  • How do these compare to the Bose Sport Earbuds in terms of staying in the ear when you are working out, running etc.

    I have run with them in and have yet to even feel them move.

    Answered by Wheels
  • Has the update gone out yet for single side use? And will the update allow you to be able to talk on the phone with the left side only?

    Not yet and that my biggest problem with these ear buds it’s 2023 and Bose is still making us use the right ear bud as the main. Still thinking bout returning them back because of this issue.

    Answered by NicholasF
  • Is there any noticeable delay between audio and video when watching movies (streaming)? Thank you.

    It depends on your source audio device. There isn't a delay on my iPhone, iPad, or MacBook Air. There is a slight delay on my Asus ROG Ally running Windows 11, but only when gaming. The built-in Movies & TV app can correct for the delay. Some devices/apps can correct for the delay, others can't. It's something you'll need to experiment with.

    Answered by Pablo
  • What is the difference between Bose ll earbuds vs the Bose QuietComfort noise cancelling earbuds? other than $50.00 difference? Thank you

    They are noticeably smaller, for starters. This is the first pair of in-ear Bose headphones that don’t stick OUT. The quality of the sound is quite nice—depth, hi-lo range, and yes, good, crisp bass too. Lastly, and for me, most critical—they fit snugly in both ears and don’t feel like they’re ‘just about’ to fall out. It’s definitely worth experimenting with the supplied wings and silicon gel buds. The matching Bose app (iOS and Android) will help you figure out which ones fit just right. I own earbuds from Jabra, Sony, Apple, and these are my new favorites.

    Answered by FRUSTRATED
  • Can you pair 2 device at same time? If so how?

    I just purchased these at a cost of $277 and found only one blue tooth device can connect at a time. This is frustrating if you are using them with multiple devices and need to manually select between connections. The previous version of the same ear buds allows for this option, so this is a step back in my opinion. Not acceptable for the high cost.

    Answered by Anonymous
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