Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,183 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of all earbuds excepcional with great confort

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its purely awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome no room for issue and sond is purely awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear every detail and juice in the songs. Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Headphone with bad audio quality during calls

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality during calls is not good. Other than that sound quality is superior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you're enjoying the Bose sound! The audio format during a call will not be "A2DP" (Advanced Audio Distribution Profile), instead it will be HFP/HSP (Hands-Free Profile/Headset Profile). This is a general Bluetooth limitation, rather than an issue with the earbuds themselves. Regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great Sound Quality But Has Connection Issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 hours either left or right earbud will disconnect. Will have to put both back in the case and hold down the connect bluetooth button.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Anita,

      It's disappointing to hear this has been happening for you. That's not normal behavior. Remember, you get a 1 year warranty with Bose and lifetime free technical support so please do not hesitate to get in touch with us if you need any help. https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Base bumpers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds & crisp clear sound. Worth the $, love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbud Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the noise reduction feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    none

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and exactly what I was looking for. Da Da Da

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True noise cancellation. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Quietcomfort earbuds II

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit, but unusable for calls due to excessive background noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the great sound quality and fit of the QC earbuds II. If you are experiencing issues with call quality. Please check out our recommended troubleshooting steps that can be found on our product support webpage: https://bose.life/47tUvza.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with the Bose quality that you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    GREAT BUT!!!! A No From Me.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will probably be returning these headphones and going with my first purchase in mind the Galaxy Buds2 Pro. These headphones though having immaculate sound quality, they are missing features that I use on the regular. So if you are looking for a good quality well built headphone with descent noise cancellation have it. As for me the first issue I had, no two mic's in each ear, this is something I use given my work I alternate ears quite often to where at one point in the day I'm only using either the left or right earbud for listening and talking/conference calling on PC. No seamless transition from multiple devices. I need these linked to my phone and PC for a seamless transition when the time comes. My prior headphones (Soundcore Liberty 4 GREAT HEADSET BUT COULDN'T STAY IN MY EAR!!!!!) Also the mic only being in the right ear is very frustrating but I won't go down that road again, and if you want to only use the left ear bud you have to leave the case open or manipulate it. Sometimes trading up isn't always the best decision, as for me I'll probably be going back to my Samsung Buds sound quality was decent and for what I do and need out they have all those features that his one lacked. If Bose had the features of many other earbuds oh I'd definitely be keeping these guys. Overall if you just want a good well built high quality audio earbud then knock yourself out. If you're looking for multiple device connection, seamless transition between devices, ability to use each ear bud as a mic regardless if you are only using one. Then skip this product you will become frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Delivery Driver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful ear buds. Love the quality!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. Amazing sound. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a truck driver they work better than any other headphones I've used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good choice for ear bug.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered a quality sound with excellent noise canceling!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to program

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to program! Still cant get them working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound not good for running

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds is amazing however the constant skiping of songs for barely touching the earplugs drives me crazy

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jacob, if you are finding that the touch controls are not working or not operating as expected, please check out our troubleshooting suggestions found on our product support website here: https://bose.life/3u56LZo.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! The noise cancelation is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, with excellent noise cancellation!

    I would recommend this to a friend