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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good brand it’s Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite earbuds and the sound is amazing it’s like a army beige

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 10 8/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish these were a little bit better on the sound quality still enjoy them but hope Bose can improve them in the future noise cancellation is great tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Could be better!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as you’d expect from Bose but you have to fight to get them to charge to 100%.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback. We're pleased to hear that you're enjoying the sound quality of our product. We understand that the charging process has been challenging for you, and we apologize for any inconvenience this has caused. If you encounter any further difficulties or have any questions, please feel free to reach out to our support team for assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancelling is next level. Recommend when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! 10 times better than air pod pro 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose $300 earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but sound is amazing. Easy setup connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing in every way! noise canceling is amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in ear buds. They do sometimes slip off while moving around other than that theyre great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great but connection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my only complaint is loses Bluetooth connection frequently and seems to take many attempts to get it reconnected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! The noise canceling feature is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped me were excellentt what he did. It took him only a few minutes. I appreciate everything Best Buy don for me. I just bought the over the ears headphones forl TV music in the house. And my brother loves them they were a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat Bose sound quality, and I’ve tested Sony AirPods and all the beats and Bose is always on top. They’re small and fit to my ear very well and will never fall out. Only potential issue I see is the plastic flimsy case cover, feel like it’ll break easily and the hinge too over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great pair of earbuds. I got the memory foam tips, which creates the perfect seal for my ears. The app is easy to use and besides listening to music I hooked them up to my tv and was really immersed in Assassins Creed Valhalla!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and clear sound. I use it all day with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good base

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the base and sound countrol and how hig the sound can go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are the best the noise cancellation it’s the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic - As advertised. More comfortable than Ipods IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use apple products and have tried airpods as well. While airpods are not bad, these earbuds are amazing. They dont fall out of your ears, fit comfortably, and have some of the best sound and greatest defning for a wirless earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality and features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these from my airpods pro and was skeptical of a larger form factor and something thats not integrated as well as apple and I could not have been more wrong. Comfortable, excellent noise cancelling, and so much app control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Older version are better in my opinion!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, but I bought my original set and they are overall better than these newer versions of Bose earbuds. I am enjoying them but as a backup set.

    I would recommend this to a friend