Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goods sound and performance good price and material
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. A must have. Great for traveling.
I would recommend this to a friend - Cons mentioned:Volume
i had better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great but it has a governor on the volume, sounds way low
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the QuietComfort Earbuds II, Richard. I'm happy to hear you've been enjoying them, apart from the volume. Low volume issues shouldn't be occurring, so please check your connected mobile device's settings, or contact our customer support team for further assistance. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Best sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very light. Fits very well,.,........
I would recommend this to a friend Best wireless head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a present so far she has had zero complaints and says she loves them I also have a pair and the are with me all the time and for me mine were the best money spent on a product
I would recommend this to a friend- Pros mentioned:Sound quality
Better than previous one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and better than previous model. Def recommended
I would recommend this to a friend Great Earbuds!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and design. Best ANC in earbuds on the market.
I would recommend this to a friend- Pros mentioned:Sound quality
Ear phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I love the sound and the features
I would recommend this to a friend - Pros mentioned:Sound quality
Get! If they fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked almost everything about them. They sounded fabulous but they kept falling out of my ears. I returned and bought overear model.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Angel,
I'm glad you loved the fabulous sound from them. We have a guide here https://bose.life/3JirRsf that can help with making sure the fit is as great as possible. If you need help getting the best fit https://bose.life/38DNELy you can also reach out to us.
Nic - Bose Customer Support
Waste of Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these headphones 2 days ago for my international flights. I have completed one flight and already the right ear bud is not working. I have tried resetting and doing all the things. Now they wont connect at all. I can't even return them for my money back as I am traveling for 2 months. Do your self a favor and don't buy these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Madison,
It is surprising you started having trouble with the earbuds so soon after getting them. I'd recommend making sure the stability bands are correct fit (https://bose.life/3rD2Stu). This will ensure the earbuds reset when in the case, also contact us https://bose.life/contact for help. We'd love to have you enjoying your earbuds.
Nic - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than previous earbuds. Little lighter a bit more secure in the ear. Great noise cancelling.
I would recommend this to a friend QuietComfort Earbuds II True Wireless Noise Cancel
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone are great
I would recommend this to a friend- Pros mentioned:Sound quality
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One earphone stopped working after a week of use. The sound is good, but the bass is weak
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Viktor,
I'm happy that you enjoy the sound. I'm shocked that one earbud would stop working. Please try the steps here https://bose.life/3QJ4YRa and contact us https://bose.life/contact for help.
Nic - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Returned the First Pair, Threw Away the Second
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, Bose sound quality is amazing. The issues are with the connectivity and noise cancellation. Continually having to reset/reconnect, then eventually quit working all together. The original (first generation) Bose QuietComfort Earbuds were the best!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello JakeH, We are happy to hear you enjoy the amazing sound quality of the QuietComfort Earbuds II.
If you are having issues with them staying connected, Try clearing the Bluetooth device list on the product itself and removing them from the phone,
With the earbuds in the charging case and the case open, press and hold the button on the back of the case for 15 seconds. Wait until the earbud's status light blinks white twice and then slowly blinks blue.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Short charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation but charge does not last long enough. Returned product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great you enjoyed the noise-cancellation of the earbuds. The earbuds are rated for up to 6 hours of battery. Try our guide here https://bose.life/3NRGlkq for help, or contact us https://bose.life/contact if you don't get the expected battery life.
Nic - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
worst earbuds money can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connection issues all the time..I have to put back in case several times to connect..horrible phone conversations.. while listening if you hit a bump always popping sound!! great music playback if you are sitting still!! they need a recall to work out issues
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joseph,
Thanks for sharing your feedback regarding the QC Earbuds II. Connection issues, call quality problems, and audio drops are definitely not the experience we want you to have.
Have you tried troubleshooting these issues using the help articles on our website? bose.life/40JeOXQ.
If you've exhausted all troubleshooting options, please do not hesitate to get in touch with our team for further assistance. https://bose.life/3ET4mCs. We'll be happy to help.
Jeff - Bose Customer Support
- Cons mentioned:Connectivity
Great sound, meh after glitchiness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randkm disconnects from work computer AND iOS devices. High expectations with below average cinnectibility.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It is surprising to hear you are having trouble keeping your earbuds connected. We have a great guide to ensure that your earbuds are functioning at their best! https://bose.life/3OKrIAP
If you need further help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
4 stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have big hands and taking these in and out of my ears is difficult. There are very small earphones but work pretty well.
No, I would not recommend this to a friendBose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but hard to stay in your ears. Battery life can be short due to hard to close ease with the ear buds
I would recommend this to a friend- Pros mentioned:Sound quality
Nice Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the NC and great sound. Lack of multipoint connectivity was disappointing.
I would recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The QuietComfort Earbuds II can only connect to and play audio from one device at a time, however they can store up to seven devices in the earbud device list, allowing for a quick change between devices. Warm regards, Fiona M. - Customer Support