Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Quiet and Comfort.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are better than my AirPod Pros. I can wear them all day and the sound quality is phenomenal. I bought them to use with MS Teams, and they did not disappoint. My only con is that they don’t change devices on their own like my AirPods
I would recommend this to a friendBose II
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original Bose broke upgraded to two free due to warranty. Absolutely not anymore worth it than the cheap ones! Basically does the same thing!
I would recommend this to a friendListen to the very best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like listening to the very best then buy these buds. It's as simple as that. The quality of this product far out shines the competition in noise cancellation and sound quality. These babies blow my music loving mind!
I would recommend this to a friendAwesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is amazing. Aware mode works great to in a watejousr environment it keeps yhe loud controlled but still allows communication with coworkers. Of courae the sound quality is is good typical of what you expect feom Bose.
I would recommend this to a friendI love the sound cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With other headphones I can swim in them with these I'm being advised not to let water get on them
I would recommend this to a friendGreat sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome set BUT the BT connection can be iffy when in the car. PITA to connect properly.
I would recommend this to a friend- Pros mentioned:Sound quality
Ode ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There a different sizes, the do not say in my ears. The sound is great.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi, I am glad you love the sound of your earbuds! If the provided ear tips and bands do not fit your ears, you can reach out to our customer support team who can help you with extra sizes! https://bose.life/3nTDo5H
You can also check the fit via the Bose music app! https://bose.life/3OE4iNt
Liam - Bose Customer Support
Great now glitches are fixed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a compatibility issue with Audible but the finally fixed it. Now best headphones I'd ever had.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are working out pretty well. I wish either on the phone app or the case itself, it would show what the case is at.
I would recommend this to a friendBEST BOSE EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my ver.y active son, he absolutely loves them and when he wears them they certainly do cancel out the noise, he does not hear a thing
I would recommend this to a friend- Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my 3rd earbuds from bose and the are a very good sound quality
I would recommend this to a friend - Pros mentioned:Sound quality
Not worth $300
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the sound is incredible after only a few uses the buds will not connect to neither my phone nor my husband's. My husband purchased a another bose earbuds for a Christmas gift (this is the second pair) these also will not connect
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Christy,
I am glad to hear that you love the sound quality of the QuietComfort Earbuds II, but sorry you are now having connectivity issues with them.
We would love to here more about this, so if the reset as shown below is not helping, please contact our support team. You can find out how to reset here: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001bufcAAA
And our details here for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
save yor money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, really good noise cancellation. After about 5 weeks have a hard time getting them to connect to my devices and stay connected. Takes about 8 minutes before they stay connected. Have tried all the recommended fixes.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It's great to hear you were impressed by the noise cancellation and sound quality, but sorry to hear you've had problems with connections. That certainly shouldn't be happening. Generally bad connections can be attributed to being too far from the source device, nearby interference, or corrupted pairings. I'd recommend moving to a different environment, keep the buds and source device close by, and establish new connections if all else fails.
Still need help? Please feel free to get in touch with our friendly team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good update for Bose earbuds. My problem is with the aware mode. If the earbuds detect a medium to loud noise, they turn on noise canceling 100% and turn it off after the noise stops. Very annoying driving my truck and every bump the earbuds are going into and out of noise canceling continuously. Returning until Bose can get an aware mode to work like my air pod pros.
No, I would not recommend this to a friendEB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The production works as expected except the pieces keep falling off from my ears.
No, I would not recommend this to a friendAmazing but they slip off every 30 minutes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them except they slip off after theyre on for a while
No, I would not recommend this to a friend- Pros mentioned:Fit
The hardware is excellent, but can never connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware of these earbuds are great, and they fit in your ear better than any other wireless earbuds I've tried, without falling out. However, after the initial pairing, literally every single time after that, the earbuds won't connect to my phone. I've tried every solution on the website, and have factory reset multiple times, but nothing works. Other brands I've tested never had a problem like this, even once, over the past 5 years. Save your money and time, and get either the Google Pixel Buds or Sony equivalent of these. Not worth the hassle.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the look and secure fit of your QuietComfort Earbuds II! If your earbuds aren't reconnecting to your phone, despite the factory reset you've tried, then try rebooting your phone. Also test your earbuds with a different device, to compare performance there. Our support team will also assist you if you require additional help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bose is nice, but these are not
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation in an ear bud that us suburb! However, the firmware is a bit tricky and I have experienced 2 issues that make me regret the purchase: 1. They frequently disconnect from my iPhone 2. On calls people have reported that I sound like I am underwater, and unclear
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael.
Thank you for reaching out to us. Sorry that you are having difficulty with your earbuds. To address both issues that you mentioned, please remove the pairing of the earbuds from your phone and reboot your phone. Also, clear the Bluetooth list of the earbuds. The steps can be found here, https://bose.life/3PwGoSK. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Yes, purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Apple's, Just bluetooth, and works, if you travel with both your Ipad and Iphone, you will need to make sure the bluetooth is connected to the one you want to listen too.
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling was better in the old ones the ultra is little bit better
No, I would not recommend this to a friend